Night Auditor

Overview**We are seeking a dedicated and detail-oriented Night Auditor to join our team. The Night Auditor plays a crucial role in ensuring the smooth operation of our hotel during the overnight shift. This position involves performing front desk duties, managing guest services, and compiling financial reports for the day. The ideal candidate will have a strong background in hospitality management and excellent customer service skills.**Responsibilities**- Perform front desk operations, including check-ins and check-outs for guests during the night shift.- Handle guest inquiries and resolve issues promptly to ensure a positive experience.- Maintain accurate records of all transactions and prepare daily financial reports.- Process payments and ensure all charges are correctly posted to guest accounts.- Monitor security systems and perform regular checks of the hotel premises.- Assist with inventory management and ordering supplies as needed.- Communicate effectively with other departments to ensure seamless service delivery.- Provide exceptional customer service, demonstrating professionalism and courtesy at all times.**Qualifications**- Previous experience in guest services or hotel management is preferred.- Strong knowledge of hospitality operations, including front desk procedures.- Excellent customer service skills with a focus on guest satisfaction.- Proficient in using phone systems and hotel management software.- Ability to work independently during night shifts with minimal supervision.- Strong attention to detail and organizational skills.- Effective communication skills, both verbal and written, with good phone etiquette.- Flexibility to adapt to changing situations and handle multiple tasks simultaneously.Join our team as a Night Auditor where your contributions will help create memorable experiences for our guests while maintaining the highest standards of hospitality.Job Type: Part-timePay: From $15.00 per hourExpected hours: 10 -- 20 per weekBenefits:- Employee assistance program- Employee discountSchedule:- 10 hour shift- 12 hour shift- Night shift- Weekends as neededExperience:- Night audit: 1 year (Required)- Hilton: 1 year (Required)