Part Time Customer Service Associate : Less than 1 Year (EES)
Evanston, IL
Position Type
Part time
Requisition ID
30511
Level of Education
HS Diploma or GED
Years of Experience
Less than 1 Year
About Exela
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring:
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
Job Description
Customer Service Associate Mailroom - Part Time
Shipping/Receiving/Delivery Associate
About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to support mail
and shipping operations performing a variety of office services tasks.
Maintain the highest levels of customer care and professionalism while demonstrating a friendly and
cooperative attitude
Perform various Mail/Shipping/Receiving activities, sort, delivery, pickup, etc.
Operating office equipment including mailing, copy and scanning equipment
Lift heavy boxes, mail trays, file boxes and paper when needed
Lifting up to 50 lbs
Ability to engage in repetitive motion activities like twisting, bending, and climbing.
Sort, track and deliver mail, packages and large boxes
Perform copier toner and paper replacement
Respond to copiers requiring attention, place and track service calls on equipment
Ability to work at a computer for extended periods.
Demonstrate flexibility in satisfying customer demands
Consistently adhere to safety and business procedure guidelines
Take direction from supervisor
Maintain all logs and reporting documentation
Participate in cross-training and perform other duties as assigned
Shipping & Receiving - Ship and sign for packages
Provide backfill for co-workers when needed
Minimum Requirements: Minimum of 6 months customer service related experience preferred but not required, will train successful candidate High school diploma or
equivalent (GED) required
Qualifications: Team-Oriented Contributor Excellent communication skills both verbal and written Lifting up
to 50 lbs Willingness and availability to work additional hours if assigned Ability to meet employer's
attendance policy Must be able to sit, stand, and/or walk for long periods of time
This is a climate-controlled mailroom environment with occasional exposure to dust and toner. Office casual dress is required. Downtown Evanston, IL
location 2 blocks from public transportation.
The pay for this position is $15/hr for 30 hours per week. Standard office hours are from 8:00AM to 5:00PM
Monday-Friday, hours with options for flexible start and end times within that range.
EEO Statement:
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Exela recruiters or representatives will only contact you from emails ending with exelaonline, exelatech, lexicode, rustconsulting or ersgroup. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.
Evanston, IL
Position Type
Part time
Requisition ID
30511
Level of Education
HS Diploma or GED
Years of Experience
Less than 1 Year
About Exela
Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. - Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.
Health & Wellness
We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.
Military Hiring:
Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.
Job Description
Customer Service Associate Mailroom - Part Time
Shipping/Receiving/Delivery Associate
About the role: As a Customer Service Associate in a Mailroom your primary responsibility is to support mail
and shipping operations performing a variety of office services tasks.
Maintain the highest levels of customer care and professionalism while demonstrating a friendly and
cooperative attitude
Perform various Mail/Shipping/Receiving activities, sort, delivery, pickup, etc.
Operating office equipment including mailing, copy and scanning equipment
Lift heavy boxes, mail trays, file boxes and paper when needed
Lifting up to 50 lbs
Ability to engage in repetitive motion activities like twisting, bending, and climbing.
Sort, track and deliver mail, packages and large boxes
Perform copier toner and paper replacement
Respond to copiers requiring attention, place and track service calls on equipment
Ability to work at a computer for extended periods.
Demonstrate flexibility in satisfying customer demands
Consistently adhere to safety and business procedure guidelines
Take direction from supervisor
Maintain all logs and reporting documentation
Participate in cross-training and perform other duties as assigned
Shipping & Receiving - Ship and sign for packages
Provide backfill for co-workers when needed
Minimum Requirements: Minimum of 6 months customer service related experience preferred but not required, will train successful candidate High school diploma or
equivalent (GED) required
Qualifications: Team-Oriented Contributor Excellent communication skills both verbal and written Lifting up
to 50 lbs Willingness and availability to work additional hours if assigned Ability to meet employer's
attendance policy Must be able to sit, stand, and/or walk for long periods of time
This is a climate-controlled mailroom environment with occasional exposure to dust and toner. Office casual dress is required. Downtown Evanston, IL
location 2 blocks from public transportation.
The pay for this position is $15/hr for 30 hours per week. Standard office hours are from 8:00AM to 5:00PM
Monday-Friday, hours with options for flexible start and end times within that range.
EEO Statement:
Exela is committed to creating a diverse environment and is proud to be an equality opportunity employer. Qualified applicants will considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Exela recruiters or representatives will only contact you from emails ending with exelaonline, exelatech, lexicode, rustconsulting or ersgroup. We would never ask you for payment or ask you to deposit a check into your personal bank account during the recruitment process.
Job ID: 481258247
Originally Posted on: 6/14/2025
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