CUSTOMER SERVICE SPECIALIST
IN KINGWOOD, TX, USA!
Date Posted: 06/11/2025
Hiring Organization: Rose International
Position Number: 484011
Industry: Financial Services
Job Title: Customer Service Specialist
Job Location: Kingwood, TX, USA, 77339
Work Model: Onsite
Shift: Monday - Friday, 8a-5p
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 19.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Customer Service, Data Entry, Spanish - Bilingual
Experience Desired: ExpDe:Customer Service (Yrexp:2 yrs); ExpDe:Collections and Data Entry (Yrexp:2 yrs)
Required Minimum Education: High School Diploma or equivalent
Job Description
Required Education:
High School Diploma or GED
Required Qualifications/Skills/Experience:
2 years of customer service experience
Bilingual (English/Spanish)
Data Entry experience
Ability to manage multiple priorities
Ability to learn additional systems as needed
Ability to work in a team environment when applicable
Ability to work under pressure and meet deadlines
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong attention to detail and proof-reading skills
Strong verbal, written communication, and organizational skills
Strong work ethic and self-motivation
Primary Responsibilities
Receives customer phone calls and resolves issues/concerns if necessary
Research accounts to discover pertinent information and issues
Determines best method to resolve problems to ensure customer satisfaction and adnce to company policies
Responds to billing inquiries
Handles verification of pay histories and quote payoffs
Coordinates problem resolution with appropriate departments
Informs customers of standard procedures or resolution of problem
Follows up, either verbally or in writing, to ensure customer satisfaction
Works with either close supervision or under clearly defined procedures
Industry:
Banking/Financial
Estimated start date:
6/25/2025
**Only those lawfully authorized to work in the designated country associated with the position will be considered.**
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit . Should you have any questions/concerns, via our secure .
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' .
IN KINGWOOD, TX, USA!
Date Posted: 06/11/2025
Hiring Organization: Rose International
Position Number: 484011
Industry: Financial Services
Job Title: Customer Service Specialist
Job Location: Kingwood, TX, USA, 77339
Work Model: Onsite
Shift: Monday - Friday, 8a-5p
Employment Type: Temp to Hire
FT/PT: Full-Time
Estimated Duration (In months): 6
Min Hourly Rate($): 19.00
Max Hourly Rate($): 19.00
Must Have Skills/Attributes: Customer Service, Data Entry, Spanish - Bilingual
Experience Desired: ExpDe:Customer Service (Yrexp:2 yrs); ExpDe:Collections and Data Entry (Yrexp:2 yrs)
Required Minimum Education: High School Diploma or equivalent
Job Description
Required Education:
High School Diploma or GED
Required Qualifications/Skills/Experience:
2 years of customer service experience
Bilingual (English/Spanish)
Data Entry experience
Ability to manage multiple priorities
Ability to learn additional systems as needed
Ability to work in a team environment when applicable
Ability to work under pressure and meet deadlines
Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
Strong attention to detail and proof-reading skills
Strong verbal, written communication, and organizational skills
Strong work ethic and self-motivation
Primary Responsibilities
Receives customer phone calls and resolves issues/concerns if necessary
Research accounts to discover pertinent information and issues
Determines best method to resolve problems to ensure customer satisfaction and adnce to company policies
Responds to billing inquiries
Handles verification of pay histories and quote payoffs
Coordinates problem resolution with appropriate departments
Informs customers of standard procedures or resolution of problem
Follows up, either verbally or in writing, to ensure customer satisfaction
Works with either close supervision or under clearly defined procedures
Industry:
Banking/Financial
Estimated start date:
6/25/2025
**Only those lawfully authorized to work in the designated country associated with the position will be considered.**
**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit . Should you have any questions/concerns, via our secure .
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' .
Job ID: 481263825
Originally Posted on: 6/14/2025
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