Location: Denver, US-CO
Rate: 20
Type: Permanent
Customer Experience Representative - Bilingual
Job Description
IntelliSource is searching for a bilingual (Spanish/English) Customer Experience Representative to join our solar industry partner's team in Denver! Our partner helps people get access to solar at an affordable price with no installation required.
This is an exciting and complex job that requires excellent communication, organization skills, and data entry management.
The Customer Experience Representative is responsible for interfacing with customers, sales representatives, marketing, and development teams to handle a variety of questions.
You would learn about solar and respond to and provide assistance to our partner's customers and internal stakeholders in areas such as billing, information updates, transfers, agreement inquiries, and some administrative tasks.
* Monday-Friday schedule working remotely (training will be in-person)
* 2-3 years of related work experience
* Bilingual Spanish and English required, written and verbal
What We Offer:
* Competitive Compensation: $20/hour
* Awesome and Affordable Benefit Packages including medical, dental, vision, PTO and 401K
* Dynamic Environment: Dive into a fast-paced, ever-evolving atmosphere where every day brings new challenges and opportunities for growth.
* Fun Team Culture: Join a team that knows how to work hard and have fun doing it, all while supporting each other like family.
* Career Development: Take advantage of ongoing training and development opportunities to enhance your skills and advance your career in the exciting world of accounting.
Job Duties:
Responsible for incoming calls and making outbound calls to resolve customer inquiries
Friendly and professional phone etiquette
Determines and develops approaches to administrative customer service assignments and research
Responsible for customer service tasks which require planning and judgment
Solves a broad range of customer service problems varying in scope and complexity
Qualified Candidates Will:
Ability to manage heavy phone activity
Have a desire to delight customers and go above and beyond the call of duty
Be able to clearly articulate messages to a variety of audiences
Can establish and maintain strong relationships
Be able to offer alternate solutions to existing processes/procedures
Have time management in fast paced environment
Possess organizational skills to maximize productivity
Produce work that is accurate and with eye for detail
Seek to improve the job and provides solution-oriented feedback
Demonstrate business judgment by knowing when to work independently and when to collaborate
Can solve complex issues that are in the best interest of the customer and the company
Positively manage stress that is typical in a customer service environment
Write professional and friendly email communications in both Spanish and English
Be proficient in Microsoft suite to in...
Rate: 20
Location: Denver, US-CO
Type: Permanent
Industry: Finance
Recruiter: Intellisource
Contact: Not Specified
Email: to view click here
Reference: 537330619
Posted: 2025-06-09 08:08:57 -
Rate: 20
Type: Permanent
Customer Experience Representative - Bilingual
Job Description
IntelliSource is searching for a bilingual (Spanish/English) Customer Experience Representative to join our solar industry partner's team in Denver! Our partner helps people get access to solar at an affordable price with no installation required.
This is an exciting and complex job that requires excellent communication, organization skills, and data entry management.
The Customer Experience Representative is responsible for interfacing with customers, sales representatives, marketing, and development teams to handle a variety of questions.
You would learn about solar and respond to and provide assistance to our partner's customers and internal stakeholders in areas such as billing, information updates, transfers, agreement inquiries, and some administrative tasks.
* Monday-Friday schedule working remotely (training will be in-person)
* 2-3 years of related work experience
* Bilingual Spanish and English required, written and verbal
What We Offer:
* Competitive Compensation: $20/hour
* Awesome and Affordable Benefit Packages including medical, dental, vision, PTO and 401K
* Dynamic Environment: Dive into a fast-paced, ever-evolving atmosphere where every day brings new challenges and opportunities for growth.
* Fun Team Culture: Join a team that knows how to work hard and have fun doing it, all while supporting each other like family.
* Career Development: Take advantage of ongoing training and development opportunities to enhance your skills and advance your career in the exciting world of accounting.
Job Duties:
Responsible for incoming calls and making outbound calls to resolve customer inquiries
Friendly and professional phone etiquette
Determines and develops approaches to administrative customer service assignments and research
Responsible for customer service tasks which require planning and judgment
Solves a broad range of customer service problems varying in scope and complexity
Qualified Candidates Will:
Ability to manage heavy phone activity
Have a desire to delight customers and go above and beyond the call of duty
Be able to clearly articulate messages to a variety of audiences
Can establish and maintain strong relationships
Be able to offer alternate solutions to existing processes/procedures
Have time management in fast paced environment
Possess organizational skills to maximize productivity
Produce work that is accurate and with eye for detail
Seek to improve the job and provides solution-oriented feedback
Demonstrate business judgment by knowing when to work independently and when to collaborate
Can solve complex issues that are in the best interest of the customer and the company
Positively manage stress that is typical in a customer service environment
Write professional and friendly email communications in both Spanish and English
Be proficient in Microsoft suite to in...
Rate: 20
Location: Denver, US-CO
Type: Permanent
Industry: Finance
Recruiter: Intellisource
Contact: Not Specified
Email: to view click here
Reference: 537330619
Posted: 2025-06-09 08:08:57 -
Job ID: 481284847
Originally Posted on: 6/14/2025
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