Banquet Captain

Coordinate with the Banquet Manager, clients, and event planners to review event details, including menu, timeline, and guest count.

Oversee the setup of banquet rooms according to event specifications, including table arrangements, decorations, and audio-visual equipment.

Lead and supervise banquet servers, bartenders, and other event staff to ensure they follow proper service standards.

Assign tasks to banquet staff, ensuring efficient and effective event service.

Provide staff training and support, ensuring proper handling of food, beverages, and guest requests.

Greet and interact with guests, ensuring that their needs and special requests are met.

Address any issues or complaints promptly, aiming to provide a positive guest experience.

Oversee the service of food and beverages during events, ensuring that all courses are delivered in a timely manner.

Maintain communication with the kitchen and bar to ensure smooth flow and coordination during events.

Supervise the post-event breakdown and cleanup of banquet spaces, ensuring all equipment and furniture are properly stored.

Ensure cleanliness and reset of the banquet room for future events.

Complete event reports, noting any guest feedback or issues for future improvement.

Manage inventory of banquet supplies and equipment, ensuring everything is in good working order.

Prior experience in banquet or event services, with at least 1-2 years in a supervisory role.

Strong leadership and communication skills, able to motivate and manage a team effectively.

Ability to stand, walk, and lift for extended periods, as events can be physically demanding.