Legal Receptionist & Intake Assistant

Legal Receptionist and Intake Assistant

Be the First Voice and Face of the Firm. Make Every Interaction Count.

We're seeking a professional, detail-oriented, and client-focused individual to join our team as a Legal Receptionist and Intake Assistant. This dual-role position is essential to creating a welcoming and efficient environment - for both clients and our internal team. You'll greet visitors, manage calls, coordinate schedules, and support legal staff with intake and administrative tasks. The ideal candidate is friendly, organized, dependable, and thrives in a fast-paced, service-driven setting.

Primary Responsibilities

• Greet and assist clients and visitors with professionalism and warmth
• Answer and direct incoming calls, take messages, and handle general inquiries
• Manage incoming and outgoing mail, including sorting and distribution
• Maintain a tidy and organized reception area and conference rooms
• Assist with filing, photocopying, scanning, and other routine office tasks
• Schedule appointments and manage the office calendar
• Support attorneys and staff with administrative and intake-related tasks
• Set the tone for an exceptional client experience
• Deliver prompt, detailed, and accurate intake support to ensure client needs are met
• Other duties as assigned

Required Skills/Abilities

• Excellent verbal and written communication
• Strong organizational skills with attention to detail
• Ability to manage multiple priorities in a busy office setting
• Friendly and professional demeanor with a focus on client service
• Dependable and punctual
• Proficient in office technology and Microsoft Office Suite (Word, Excel, Outlook)

Required Experience and Education

• High school diploma or equivalent
• Valid driver's license

Preferred Qualifications

• Two years of experience in a law firm or similar setting
• Bilingual (Spanish/English)
• Customer service background
• Inbound telemarketing experience

Physical Requirements

• Prolonged periods of sitting at a desk and working at a computer.

Fuel Your Legal Journey with Goosmann

Where Support, Growth, and Success Await!

At Goosmann Law Firm, we're more than just a workplace - we're a launchpad for your professional journey. With top-notch training, collaborative culture, and personalized support, we're dedicated to helping you grow and thrive. Whether you're new to the legal field or looking to advance your career, Goosmann provides the tools and environment to ignite your passion and achieve your goals.

Join us - and turn your potential into a lasting impact.