Front Desk Associate

Front Desk AssociateWhitefish, MTA well-regarded resort property in the heart of Whitefish, Montana, is hiring a friendly and detail-oriented Front Desk Associate to join its hospitality team. Known for its comfortable lodging and personalized service, the resort provides a welcoming base for visitors exploring the area's outdoor adventures, vibrant downtown, and scenic surroundings. Guests enjoy a stay that balances relaxation and recreation, all in a setting that reflects the natural beauty of Montana.The Front Desk Associate serves as a key point of contact for all guests, handling tasks such as check-in/out, booking assistance, guest communications, and coordination with other departments. This role supports the flow of daily operations by working alongside teams like housekeeping, bell staff, and guest services to deliver an exceptional experience. Ideal candidates are team players with strong communication skills, a proactive attitude, and a passion for hospitality.Pay: $18 to $20/hour, based on experienceSchedule: Full-timeEssential Functions and Duties:Greet and check guests in and out with efficiency and warmthAssist with reservations, cancellations, and general booking inquiriesRespond to guest needs and questions in person, by phone, or via emailResolve guest concerns with professionalism and a commitment to satisfactionAccurately manage room charges, folios, and daily audit tasksPresent property details and services with confidence and hospitalityCoordinate with internal departments to ensure smooth daily operationsProvide recommendations for local activities, dining, and amenitiesQualifications:Strong interpersonal and verbal communication skillsPrior experience with hospitality software systems (RDP experience a plus)Basic computer skills and written communicationAbility to upsell and promote services or packages when appropriateCommitted to maintaining discretion and confidentialityProfessional demeanor and ethical judgmentDedicated to exceptional customer service and teamworkMust pass a background checkGet in touch! Call or text Twyla ... to reach our Kalispell LC Staffing Office.40820