Retail Cashier

POSITION SUMMARY :

The role of the Retail Cashier supports and contributes to store productivity and profitability through customer service excellence, a consistent brand experience and the ability to build emotional connection with the guest.

ESSENTIAL FUNCTIONS:

• Models the BIG Experience in all guest interactions providing genuine Ozarks hospitality and outstanding service

• Processes transactions in an efficient and accurate manner

• Ability to perform opening and closing procedures

• Stays up to date on product knowledge to make accurate to beneficial recommendations to guests

• Stays up to date on resort-wide knowledge to share with guests in a confident and fun manner

• Demonstrates knowledge and insight regarding inventory levels, customer feedback and product requests and can suggest alternate options (SWAT).

• Maintain a high level of cleanliness, safety, and merchandising standards throughout the store.

• Other duties as assigned; reports to Store Manager

• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Required: High School Diploma or Equivalent OR working towards

• Preferred Degree : Choose an item. in ________ (if applicable)

• Certificate(s) or License(s): n/a

• Years of experience: n/a

KNOWLEDGE, SKILLS, AND ABILITY:

• Customer service skills- Ability to interact with others in an honest, fair, and respectful way, giving others confidence in one's intentions and those of the organization. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• High Work Standards- Sets high standards of performance for self and others; assumes responsibility and accountability for successfully completing assignments or tasks

• Problem Solving/Decision Making- Ability to identify and understand issues, problems, and opportunities, taking self-directed steps to choose a course of action.

• Team-oriented- Ability to collaborate and work with others to develop best practices, coordinate duties, and fulfill guest needs.

TRAVEL REQUIREMENTS :

• N/A

PHYSICAL REQUIREMENTS :

Computer Work

Regularly

Occasionally

Seldom / Never

Walking

Regularly

Occasionally

Seldom / Never

Sitting

Regularly

Occasionally

Seldom / Never

Standing

Regularly

Occasionally

Seldom / Never

Lifting up to 50 lbs.

Regularly

Occasionally

Seldom / Never

Additional Physical Requirements (Please list if applicable)

• Basic math skills and cash handling

WORK ENVIRONMENT:

Office

Retail / Store

Restaurant / Resort

Distribution Center

Manufacturing / Plant

Other: _________________

INDEPENDENT JUDGEMENT :

Performs tasks and duties under direct supervision, using well-defined policies and procedures. Work is reviewed by supervisor . Limited opportunity exists for exercising independent judgment and decision making.

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Performs duties within scope of general company policies, procedures, and objectives . Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result . Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor .

Develops strategic direction, goals, plans and policies for an area of responsibility. Sets broad objectives and is accountable for overall results in respective area of responsibility. Authority to make independent decisions on matters of significance. Requires high degree of independent judgment and problem solving of complex problems.

MANAGEMENT LEVEL:

Not applicable

Supervisor

Manager

Sr Manager

Director

Sr Director

Executive

How many direct reports will this role have? ________ 0 ______

Is this role typically full-time, part-time, or both?

Will this role need email access? Yes No

Is this role able to work remote ? Frequently Occasionally Rarely Never

Part Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.