Custodian

  • Health Right 360
  • San Francisco, California
  • Full Time

This is a union eligible position.

The Custodian is responsible for providing cleaning and sanitation services at HealthRIGHT 360 facilities. With a strong commitment to high-quality service, the Custodian supports program staff by ensuring that all facilities are clean, safe, and well-maintained to meet operational needs. This team member works with a service-oriented mindset, takes pride in maintaining a clean and welcoming environment, holds themselves and others accountable, follows through on assigned tasks, communicates effectively, and responds promptly to requests. They carry out their duties with compassion and a spirit of partnership to support the agency’s mission and goals.

KEY RESPONSIBILITIES

Direct Service Responsibilities:

  • Under limited supervision, perform daily housekeeping, cleaning, and maintenance reporting for program.
  • Follow COVID Cleaning Protocols, safety, healthcare/hazardous waste policies and procedures at all times.
  • Observe and assist in Stericycle procedures for program.
  • Clean bathrooms (toilets and shower) after each participant use.
  • Clean all furniture, surfaces, pillows, mattresses, and other program appliances after each participant use.
  • Ensure dirty linens etc. are organized for laundry service delivery and output.
  • Maintain cleaning supplies in secured manner.
  • Identifies and reports any problems in regard to maintenance, health, safety or security of the property to the Assistant Maintenance Supervisor and Maintenance Manager.
  • Follow a schedule of preventative cleaning duties as needed.
  • Prepare written reports on maintenance issues as requested.
  • May assist in responding to crises (e.g. conflict) and overdose with crisis de-escalation interventions and Narcan.
  • Chaperone on-site food service and other onsite services.
  • May be required to work nights and weekends.

Administrative Responsibilities:

  • Attend internal program staff meetings, clinical, and administrative supervision including regular shift meetings and various ad hoc meetings.
  • Along with the team, take ownership to ensure the overall quality of customer and health services at program.
  • Participate in ongoing trainings on harm reduction, Narcan use, drug and alcohol use/intoxication/withdrawal, motivational interviewing, customer service, trauma-informed care, team-based care, and other related topics.

QUALIFICATIONS

Education, Certification, and Experience

Required:

  • HS Diploma or equivalent.
  • Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
  • Experience working with people who use drugs and people experiencing homelessness.
  • First Aid Certified within 30 days of employment.
  • CPR Certified within 30 days of employment.

Desired:

  • We value lived experience of homelessness, illicit drug use, and alcohol use.

Background Clearance

  • Must complete a background check and livescan.
  • Must be fully vaccinated against COVID-19 (including booster shot).
  • Must be able to pass health screening and TB test.

Knowledge

Required:

  • Knowledge of custodial practices and procedures including sanitation.

Skills and Abilities

Required:

  • Ability, willingness, and sensitivity to work with diverse population.
  • Must be able to lift up to 50 lbs.

PHYSICAL REQUIREMENTS

In an 8-hr workday, employee is required to perform work:

Sitting

1 hrs

Walking

4 hrs

Standing

3 hr

Driving

Occasionally

Job ID: 481515742
Originally Posted on: 6/16/2025

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