This is a union eligible position.
The Custodian is responsible for providing cleaning and sanitation services at HealthRIGHT 360 facilities. With a strong commitment to high-quality service, the Custodian supports program staff by ensuring that all facilities are clean, safe, and well-maintained to meet operational needs. This team member works with a service-oriented mindset, takes pride in maintaining a clean and welcoming environment, holds themselves and others accountable, follows through on assigned tasks, communicates effectively, and responds promptly to requests. They carry out their duties with compassion and a spirit of partnership to support the agency’s mission and goals.
KEY RESPONSIBILITIES
Direct Service Responsibilities:
- Under limited supervision, perform daily housekeeping, cleaning, and maintenance reporting for program.
- Follow COVID Cleaning Protocols, safety, healthcare/hazardous waste policies and procedures at all times.
- Observe and assist in Stericycle procedures for program.
- Clean bathrooms (toilets and shower) after each participant use.
- Clean all furniture, surfaces, pillows, mattresses, and other program appliances after each participant use.
- Ensure dirty linens etc. are organized for laundry service delivery and output.
- Maintain cleaning supplies in secured manner.
- Identifies and reports any problems in regard to maintenance, health, safety or security of the property to the Assistant Maintenance Supervisor and Maintenance Manager.
- Follow a schedule of preventative cleaning duties as needed.
- Prepare written reports on maintenance issues as requested.
- May assist in responding to crises (e.g. conflict) and overdose with crisis de-escalation interventions and Narcan.
- Chaperone on-site food service and other onsite services.
- May be required to work nights and weekends.
Administrative Responsibilities:
- Attend internal program staff meetings, clinical, and administrative supervision including regular shift meetings and various ad hoc meetings.
- Along with the team, take ownership to ensure the overall quality of customer and health services at program.
- Participate in ongoing trainings on harm reduction, Narcan use, drug and alcohol use/intoxication/withdrawal, motivational interviewing, customer service, trauma-informed care, team-based care, and other related topics.
QUALIFICATIONS
Education, Certification, and Experience
Required:
- HS Diploma or equivalent.
- Experience working successfully with diverse populations specifically with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
- Experience working with people who use drugs and people experiencing homelessness.
- First Aid Certified within 30 days of employment.
- CPR Certified within 30 days of employment.
Desired:
- We value lived experience of homelessness, illicit drug use, and alcohol use.
Background Clearance
- Must complete a background check and livescan.
- Must be fully vaccinated against COVID-19 (including booster shot).
- Must be able to pass health screening and TB test.
Knowledge
Required:
- Knowledge of custodial practices and procedures including sanitation.
Skills and Abilities
Required:
- Ability, willingness, and sensitivity to work with diverse population.
- Must be able to lift up to 50 lbs.
PHYSICAL REQUIREMENTS
In an 8-hr workday, employee is required to perform work:
Sitting
1 hrs
Walking
4 hrs
Standing
3 hr
Driving
Occasionally