Host

1 year

WHAT YOU WILL DO

• Welcome every guest with a warm and genuine greeting, setting the tone for their dining experience.
• Manage reservations and walk-ins using the restaurants reservation system, ensuring accurate table assignments and flow.
• Escort guests to their tables with poise and attentiveness, introducing them to their server when appropriate.
• Answer phone calls and respond to email inquiries, providing accurate information about the restaurant, menu, and policies.
• Maintain a clean, organized, and welcoming host stand and reception area at all times.
• Communicate with the Maitre d and Dining Room team to adjust seating arrangements and accommodate special requests or VIPs.
• Monitor the dining room and assist in pacing the flow of service to ensure an optimal guest experience.
• Assist with coordinating private events or large party reservations, ensuring seamless execution.
• Participate in pre-service briefings to stay informed about menu updates, special guests, and service priorities.
• Address guest concerns with empathy and professionalism, escalating issues to the Maitre d or management when necessary.
• Support additional Dining Room projects as needed.

Compensation: Hourly ($20.00) plus tips

Benefits & Perks: Health Insurance, Paid Time Off, Dining Discounts

Customer Service Skills

Attention to Detail

Organizational Skills

Communication Skills

Problem Solving Skills

Team Collaboration

Time Management

Adaptability

Empathy

Professionalism

Event Coordination

Multitasking

Conflict Resolution

Interpersonal Skills

Knowledge of Restaurant Operations

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