Host

Required Years of Experience

2 years

Job Details About the Opportunity
Michelin recommended restaurant HUSO, by Marky's Caviar and two time Top Chef winner Buddha Lo in the heart of Tribeca is looking for an experienced Host/Hostess to join our team.

Position Summary
This multi-task position consists of customer-service responsibilities and and retail-related duties.
As a Host at HUSO you will greet and assist retail and restaurant customers, answer phone calls, handle coat check, manage reservations via Resy, and assist the General Manager with monitoring the flow of the floor. Additionally, you will help maintain retail store front, assist retail guests, and be fully educated on Markys Caviar gourmet selection (especially Caviar).

Schedule: (subject to change by the Company based on business needs)
Thursday & Sunday: 10am-6pm (AM shift)
Friday & Saturday: 5pm-12am (PM shift)

Key Responsibilities:
- Provide friendly, courteous, and knowledgeable service to customers
- Greet retail customers and assist them with locating retail products
- Greet and assist dine-in customers with reservations
- Maintain coat check
- Assist customers over the phone (advise on reservation availability, manage Resy availability)
- Use Clover POS to ring up and process transactions as a cashier for customers
- Handle customer complaints or concerns promptly and escalate to management as needed
- Re-stock shelves with products and monitor stock levels
- Work closely with the General Manager to ensure efficient dining room flow
- Carry out kitchen tours for the guests of the restaurant

Job Type: Part-Time - Note, we do not accept 1099 independent contractors and require proof of residency.

We are closed on most major holidays: New Year's Day, Memorial Day, 4th of July, Labor Day, Christmas Day and Thanksgiving Day.

*At HUSO/Markys Caviar, we provide a fair and equal employment opportunity for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.

Compensation Details

Compensation: Hourly ($16.00 - $18.00) plus tips

Required Skills

Strong Communication Skills

Ability to Multitask

Customer Relationship Management

Problem Solving Skills

Attention to Detail

Team Collaboration

Time Management

Sales Skills

Knowledge of Food and Beverage Service

Adaptability to Changing Schedules

Conflict Resolution

Organizational Skills

Knowledge of Retail Operations

Ability to work in a fast paced environment

Interpersonal Skills

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