The Omni Homestead Resort & Spa
Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, theyve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead Resort & Spas associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Job DescriptionWhile this job description outlines the key responsibilities of the position, it is not all-encompassing. The primary goal of every role is to ensure outstanding guest service, whether by fulfilling requests personally or directing them to the appropriate department. Below is a summary of the major responsibilities for this position.
Responsibilities- Set up and maintain a clean, organized, and fully stocked bar throughout the shift.
- Provide upscale service with extensive knowledge of fine dining standards.
- Possess in-depth knowledge of wines, spirits, and beer, as well as the full food menu.
- Confidently sell and present wine selections to guests.
- Demonstrate strong sales and communication skills.
- Greet and engage with guests in a friendly, professional manner.
- Take and deliver orders efficiently.
- Provide attentive service and follow up to ensure guest satisfaction.
- Maintain cleanliness in service areas, including bar tops and surrounding spaces.
- Assist with service bar operations.
- Adhere to uniform and appearance standards.
- Perform additional duties as assigned by management.
- Micros POS system, telephone, copier, file folders, fax machine, and other standard office equipment.
- Proficiency in full-service bar operations, including beer, wine, and liquor.
- bility to lift up to 50 pounds.
- Must be able to stand for up to eight hours.
- Flexibility to work evenings, weekends, and holidays as needed.
- Strong communication skills to interact effectively with guests and team members.
- Ability to perform in both indoor and outdoor environments.
- Work throughout the hotel, including both indoor and outdoor settings.
- Exposure to varying weather conditions when working outdoors.
- Potential exposure to hazardous cleaning chemicals.
- Regular interaction with food and beverage products.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to ... .