Receptionist - Central Office

Job Title: Receptionist

Exemption Status/Test: Nonexempt

Reports to: Central Office Assistant Superintendent

Dept./School: Central Office

Primary Purpose:

Under moderate supervision, respond to inquiries from staff, students, parents, and the public; provide requested information and/or referral to the appropriate parties; direct visitors; and provide general clerical support for daily human resource operations and the efficient operation of the central administration office.

Qualifications:

Education/Certification:

High school diploma or GED

Special Knowledge/Skills:

Ability to operate multi-line phone system

Effective public relations, organization, communication, interpersonal skills, and de-escalation skills

Ability to speak, read, and understand English

Bilingual preferred

Ability to read and comprehend instructions

Ability to effectively present information in one-on-one situations

Ability to use software to develop spreadsheets and do word processing

Proficient in keyboarding, 10-key numerical data entry, and file maintenance

Proficient in Excel and Microsoft Office

Experience:

3 years of clerical experience in an office setting (preferred)

Major Responsibilities and Duties:

Reception and Phones

• Receive and direct incoming calls, take detailed reliable messages, and route to appropriate staff.
• Greet visitors (e.g. public, parents, students, substitutes, vendors, etc.) respond to their inquiries and/or direct them to appropriate personnel in accordance with district policies and procedures regarding building security.
• Maintain visitor log and issue visitor passes.
• Respond to emergency calls and notify appropriate parties to address immediate safety and/or security issues.
• Receive deliveries and disseminate materials and information to the appropriate parties.
• Verify and sign for deposits arriving to Central Office via internal mail route.

Other

• Provide clerical assistance to the Payroll/Benefits Department (I-9 verification, Talent Ed reporting)
• Provide clerical assistance to the Business Office (verify & upload W-9 and CIQs for new vendors)
• Compile, maintain, and file all reports, records, and other documents as required.
• Maintain confidentiality.
• Monitor/Order Breakroom supplies
• Coordinate with Custodial staff to arrange Central Office seminar meeting room
• Monitor Student Workers
• Cross-train with Food Service Secretary on Child Nutrition paperwork, claims, and applications.

Mental Demands/Physical Demands/Environmental Factors:

Tools/Equipment Used: Standard office equipment including personal computer and peripherals; multi-line phone system

Posture: Continuous sitting

Motion: Repetitive hand motions including reaching. Frequent keyboarding and use of mouse.

Lifting: Occasional light lifting and carrying (less than 15 pounds)

Environment: Reception desk in the administrative/central office

Mental Demands: Work with frequent interruptions; maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.