Host/Hostess

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**Description:**

The Host works under the Front of the House Manager\'s general

direction. The Host is responsible for establishing and maintaining an

efficient flow of guest seating by balancing seating requests among

server stations. The Host is responsible for maintaining productive and

positive relations at all times and ensures exceptional service to all

Grotto Pizza patrons.

**Job Duties:**

- Welcome guests immediately in a friendly and professional manner.

- Escort guests to appropriate tables, providing menus, highchairs,

boosters, and childrens coloring pages as applicable.

- Inform guests of specials, promotions, and general restaurant

information.

- Maintain a consistent, regular flow of seating taking into account

server stations, guest requests, and rotation procedures.

- Maintain foyer, entrance ways, and dining room cleanliness,

including floors, windows, doors, host stand, decorations, etc.

- Know all promotions, specials, menu items, dining room sections,

table numbers, and seating availability.

- Update chalkboards, menu boards, floor charts, etc. and maintain

supplies such as crayons, coloring pages, etc.

- Maintain popcorn area.

- Provide support services to coworkers as business flow dictates.

- Assist in the training of new hosts and other employees.

- Perform other duties as assigned by the supervisor or manager

including store specific opening, closing and side work procedures.

Employees are held accountable for all duties of this job. Additionally,

this job description is not intended to be an exhaustive list of all

duties or responsibilities that may be associated with the job.

We are proud to be an Equal Opportunity Employer.