Overview**
**Job Summary Details:**
The Lead Cleaner is responsible for giving direction, motivation, and guidance to a team of cleaners.
**Essential Functions:**
+ Conducts quality improvement inspections within assigned areas of responsibility.
+ Ensures quality and satisfaction levels are meeting and/or exceeding expectations.
+ Assures the highest quality of customer satisfaction.
+ Assists with Training and Development.
+ Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
+ Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
+ Leads and participates in a team to ensure the successful completion of assigned tasks.
+ Responsible for the running and leadership of the shift in the absence of the Supervisor.
+ When the Supervisor is present, the lead worker may be responsible for directing smaller work groups.
+ Assists the Supervisor and Shift Manager in the direction and supervision of field employees.
+ While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor.
+ Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
+ Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
**Responsibilities:**
+ Provides leadership and direction to team members.
+ Provides open communication between field employees and management.
+ Provides positive coaching to team members.
+ Assists with the training of housekeeping staff and schedules work assignments.
+ Assists with making daily and weekly work schedules.
+ Oversees and performs cleaning operations in assigned building.
+ Takes care of keys and access cards for the property.
+ Reports damaged, broken and out of work features/items.
+ Makes sure premises are secured at all times.
+ Oversees and performs additional service requests (tag job) in assigned building.
+ Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
+ Coordinates scheduling of cleaning crew.
+ Oversees quality of jobs and confirms completion with Area Manager.
+ Provides training to all new hires assigned to the building.
+ Attends and participates in all meeting and training sessions involving assigned property and crew.
+ Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
+ Checks supplies, equipment, and chemicals weekly.
+ Completes order forms completely and accurately.
+ Coordinates equipment usage and inventories.
+ Performs all tasks and duties required of your team.
+ Miscellaneous duties as assigned.
**Qualifications:**
+ 1+ yr of similar work experience
+ Customer service experience
**Shift:** 6:00PM - 4:30AM _(Sunday - Wednesday)_
**Hourly Pay:** $18.50 /HR
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data.
**Benefit Information:** ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2024 Employee Benefits | Front Line Team Members ( | (Programa de Beneficios de ABM) (
REQNUMBER: 120950
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .... We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
**Job Summary Details:**
The Lead Cleaner is responsible for giving direction, motivation, and guidance to a team of cleaners.
**Essential Functions:**
+ Conducts quality improvement inspections within assigned areas of responsibility.
+ Ensures quality and satisfaction levels are meeting and/or exceeding expectations.
+ Assures the highest quality of customer satisfaction.
+ Assists with Training and Development.
+ Provides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.
+ Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.
+ Leads and participates in a team to ensure the successful completion of assigned tasks.
+ Responsible for the running and leadership of the shift in the absence of the Supervisor.
+ When the Supervisor is present, the lead worker may be responsible for directing smaller work groups.
+ Assists the Supervisor and Shift Manager in the direction and supervision of field employees.
+ While disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the Supervisor.
+ Establishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
+ Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
**Responsibilities:**
+ Provides leadership and direction to team members.
+ Provides open communication between field employees and management.
+ Provides positive coaching to team members.
+ Assists with the training of housekeeping staff and schedules work assignments.
+ Assists with making daily and weekly work schedules.
+ Oversees and performs cleaning operations in assigned building.
+ Takes care of keys and access cards for the property.
+ Reports damaged, broken and out of work features/items.
+ Makes sure premises are secured at all times.
+ Oversees and performs additional service requests (tag job) in assigned building.
+ Works with Area Manager to schedule jobs with Property Manager and cleaning crew to complete the work.
+ Coordinates scheduling of cleaning crew.
+ Oversees quality of jobs and confirms completion with Area Manager.
+ Provides training to all new hires assigned to the building.
+ Attends and participates in all meeting and training sessions involving assigned property and crew.
+ Completes time sheets, validates time sheet accuracy and delivers time sheets to office.
+ Checks supplies, equipment, and chemicals weekly.
+ Completes order forms completely and accurately.
+ Coordinates equipment usage and inventories.
+ Performs all tasks and duties required of your team.
+ Miscellaneous duties as assigned.
**Qualifications:**
+ 1+ yr of similar work experience
+ Customer service experience
**Shift:** 6:00PM - 4:30AM _(Sunday - Wednesday)_
**Hourly Pay:** $18.50 /HR
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicants experience, skills, abilities, geographic location, and alignment with market data.
**Benefit Information:** ABM offers a comprehensive benefits package. For information about ABMs benefits, visit ABM 2024 Employee Benefits | Front Line Team Members ( | (Programa de Beneficios de ABM) (
REQNUMBER: 120950
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call .... We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
Job ID: 481659360
Originally Posted on: 6/18/2025
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