OPS-Receptionist

About Us

Tallahassee, a diverse community of nearly 200,000 residents, is the state capital and home to Florida A&M University, Florida State University, and Tallahassee State College. It is known for its national forest, freshwater lakes, and abundant parks and recreational activities. Located in the north-central portion of the state of Florida.

The City, as an organization, has a devoted workforce of approximately 4,000 people who come together to ensure the needs of the community are met through municipal services. These services include Police, Fire, Utilities (electric, gas, water, wastewater, stormwater), Parks and Recreation, Aviation-Tallahassee International Airport, and general municipal services. The City's mission is to be the national leader in the delivery of public service.

The City of Tallahassee's workforce is our community's lifeblood, we offer diverse career opportunities, a positive work-life balance, competitive compensation, exceptional wellness programs, and comprehensive benefits, all of which position us to be the premier employer of choice for this area.

Apply On Or Before

Apply on or before 11pm on Sunday, June 29th, 2025

Department Name

Underground Utilities & Public Infrastructure

Job Specifications

Do you like helping others and being part of a dynamic team? The City of Tallahassee is looking for a receptionist to support the daily operations of the Underground Utilities & Public Infrastructure Engineering Division. If you thrive on interaction and enjoy keeping things running smoothly, this is your opportunity to make a lasting daily impact.

Key Responsibilities:

• Greet and assist visitors with professionalism and a friendly attitude.
• Answer and route incoming phone calls promptly and courteously, connecting callers with the right information or personnel.
• Provide clear, helpful information about City services and departments, serving as a knowledgeable and approachable resource for the public.
• Manage the front desk area, including sorting mail, maintaining cleanliness, and keeping brochures and materials well-stocked and organized.
• Perform light clerical duties, such as filing, typing, and handling documents, to support daily office operations.
• Coordinate with staff and supervisors to stay updated on procedures and continuously improve service delivery and front-line operations.

What We Are Looking For:

• Strong telephone etiquette, with the ability to operate multi-line phone systems calmly and efficiently, even during high call volumes.
• Proficient with standard office equipment, including computers, printers, and common software applications essential to day-to-day operations.
• Detail-oriented, with the ability to accurately maintain simple records and manage routine clerical tasks.
• Quick learner with strong comprehension, able to understand and follow both oral and written instructions with minimal supervision.

What We're Looking For:

For the complete job specification, listing essential duties and desirable qualifications, go to

Minimum Training & Experience

• High school diploma or equivalent

AND

• One year of experience that includes receptionist, sales, service industry, or clerical work involving heavy public contact.
• Class E License may be required at the Department Director's discretion.

Salary Range

$13.3916 to $36.3390/hourly. Hiring rate generally will not exceed $17.7245/hour

Driver's License Requirements

Must possess a valid Class-E State driver's license at the time of appointment.

Benefits Information

The City of Tallahassee offers a comprehensive benefits package for OPS employees, including:

• Defined Compensation Plan (457/Roth 457)
• Medical, dental, and vision insurance
• Life and long-term disability insurance
• Pre-paid legal and auto insurance plans
• Flexible Spending Accounts
• Fitness Classes/Gym Facilities

For more information about benefits offered to eligible City employees, visit ALEX.

How To Apply

Visit Talgov.com/Employment click on the 'Apply Today' button, then navigate to 'My Job Applications' icon, and create an account. Only online applications will be accepted for this vacancy. Remember, you must complete all sections of the application, including the education and work history section, even if this information is included on your resume.

If you have any questions regarding this position or the application process, please contact the City's Human Resources and Workforce Development Department at ....

Equal Opportunity Employer:

The City of Tallahassee is an Equal Opportunity Employer committed to promoting equity and celebrating diversity. The City of Tallahassee invites applications without regard to an individual's race, color, gender, religion, national origin, age, disability, marital status, pregnancy, sexual orientation, gender identity, veteran status, or any other characteristics protected by law.

Veterans' Preference:

Certain service members and veterans, and the spouses of the service members and veterans, will receive preference and priority, and certain service members may be eligible to receive waivers for postsecondary educational requirements. For information on who may be eligible for Veterans' Preference, go to , or call Human Resources & Workforce Development at ....To claim Veterans' Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the closing date of the job opening.

Accommodation for Persons with a Disability:

If you require an accommodation, as defined by the Americans with Disabilities Act, please contact the City's ADA Coordinator, in the Office of Diversity & Inclusion, at ... or at ... Monday through Friday, between 8 a.m. and 5 p.m., or TDD 711, at least 48 hours, (excluding weekends and holidays), prior to the application deadline.

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