Receptionist

Core Responsibilities of the Receptionist:

• Greet and welcome visitors with a friendly and professional demeanor, ensuring a positive first impression of Perkins&Will.
• Answer and direct incoming phone calls to the appropriate individuals or departments, promptly and courteously.
• Respond to inquiries from clients, customers, and employees, providing accurate information or routing them to the appropriate resources.
• Manage the reception area, ensuring it is clean, organized, and presentable at all times.
• Ordering and setting up lunches for our client and staff.
• Assist with scheduling appointments, meetings, and conference room reservations.
• Provide administrative support to various departments, including document preparation, data entry, and shipping/courier.
• On occasion, coordinate and arrange travel accommodations and itineraries as required.
• Follow company procedures for security, health, and safety to maintain a safe working environment.
• Collaborate with other administrative staff to ensure efficient operations and provide support as needed.
• Stay updated on company policies, procedures, and upcoming events to provide accurate information to visitors and employees.
• Adhere to professional and ethical standards, maintaining confidentiality of sensitive information.

Qualifications:

• Proven experience as a receptionist, front desk representative, or in a similar customer-facing role is preferred.
• Excellent verbal and written communication skills, with the ability to interact professionally with individuals at all levels.
• Strong organizational and multitasking abilities, with exceptional attention to detail.
• Proficient computer skills, including experience with Microsoft Office Suite (Word, Excel, Outlook).
• Demonstrated ability to handle a high volume of calls and inquiries in a courteous and efficient manner.
• Positive attitude and a customer service-oriented mindset.
• Ability to remain calm and composed in stressful situations, demonstrating problem-solving skills.
• Professional appearance and demeanor, with excellent telephone etiquette.
• Dependable, punctual, and committed to maintaining confidentiality.
• Regular schedule: Monday-Friday 8:00 am - 5:00 pm on site.
• Ability to work independently as well as in a team environment.
• Flexibility to adapt to changing priorities and handle unexpected situations effectively.

Salary Range Information

We foster a culture that is diverse and inclusive and strive for pay practices that are fair, and competitive and reflect our commitment to pay equity. Our compensation decisions include but are not limited to a candidate's qualifications including skill sets, education, experience and training, licensure and certifications credentials if applicable, and business-related factors. This practice extends to all employees, including performance considerations for merit increases, job promotions, and transfer opportunities. We additionally review our pay practices, conduct pay equity audits, and ensure our managers are trained in our pay practices on an annual basis. At the time of posting this job advertisement, commensurate with qualifications, the annual pay salary range for this position is between $49,600 and $63,300, dependent on location and experience.

Justice, Equity, Diversity & Inclusion

At Perkins&Will we believe that inclusion spurs creativity and that innovation is born from an engaged culture of diverse people + ideas.By moving beyond barriers and stereotypes of gender, race, color, religion, national origin, ancestry, age, medical condition, disability, sexual orientation, gender identity, veteran status; we are committed to building an organization that reflects the diversity of the communities and clients we serve.

"Design has the power to inspire joy, uplift lives, and strengthen the spirit of community."

• Equal Employment Opportunity Statement

Perkins&Will has established and adopted an Equal Employment Opportunity Employment policy ("EEO"), which is part of the Company's Human Resources Policy. The purpose of this EEO policy is to ensure that all employment decisions are made on a non-discriminatory basis, and without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity or expression, gender reassignment, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state, or local law. In some cases, local laws and regulations may provide greater protections than those outlined here and employees will be covered by the laws of their local jurisdiction.

Pay Transparency Nondiscrimination Provision

Perkins&Will will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.