Receptionist

The County Civil Courts at Law Receptionist provides attentive, courteous, and efficient service to all guests and/or customers and handles inbound phone calls received.

Duties and Responsibilities:

• Answer, screen and transfer incoming phone calls received on a multi-line phone system in a professional matter to the appropriate personnel in the Harris County Clerks Office.
• Processes mail by collecting, routing and filing accordingly.
• Welcomes customer, visitors, and staff and clients upon arrival at reception.
• Research case details in the courts database to assist customers.
• Assist the general public by providing basic and accurate information, and direct in-person customers to the appropriate personnel and office.
• Maintain office security by following safety procedures in opening and closing the office while ensuring all customers have left the office.
• Responsible for providing access and turning on/off computers for public use.

Harris County is an Equal Opportunity Employer

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All applicants must register and take the HRT Clerical Skills Test and score a minimum of 80% with a typing speed of 30 W.P.M. and 80% accuracy.

Please see testing instructions in the General Information section below.

Education:

• High School Diploma or G.E.D. equivalent from an accredited educational institution.

• Hands-on experience with office equipment (e.g., multi-line phone system).

Knowledge, Skills, and Abilities:

• Must demonstrate professionalism, proper customer service and excellent telephone etiquette.
• Excellent interpersonal and communication skills.

NOTE : Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Register Online for the HRT Clerical Skills Test using the following link:

Position Type and Typical Hours of Work:

• Regular Full-time

• Monday - Friday | 8:00 A.M. - 4:30 P.M.

  • Overtime as warranted

Location:

• Civil Courthouse, 201 Caroline, Houston, TX 77002

• Depends on Qualifications
• Based on 26 Pay Periods
  • Plus, benefits

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.