Assistant Server

2 years

Hiring for opening in Fall 2025.

The Server Assistant is responsible for always providing prompt and friendly food and beverage service to all our guests by following the brands standards. This role will assist the server in setting the stage for the guests experience and is responsible for maintaining the cleanliness of the dining room and the server station during the service. This individual is expected to have basic knowledge regarding our menu, beverage, and wine offerings. The server assistant must be energetic, enthusiastic, highly motivated, and passionate about hospitality, food, and beverage. Experience working in World's 50 Best, Bib Gourmands, or Michelin-starred establishments is strongly preferred.

Essential Function:

• Obtain service area assignment at the beginning of each shift.
• Promptly greet guests as they are seated and bring water to table.
• Deliver food and beverages from the kitchen and bar to guests in a timely matter.
• Perform side work at the start, during and end of each shift as required by service station assignment.
• Remove used tableware between courses and provide tableware for next course.
• Clear tables after guests.
• Take soiled tableware to dish room and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
• Between the seatings, promptly clean tabletops, chairs, and booths. Check floor and clean as required. Reset and arrange tabletop.
• Inspect assigned restrooms every 30 minutes and clean as needed.
• Bag and haul trash to dumpster at designated times.
• Respond appropriately to guest requests. Communicate guest requests to server as needed.
• Communicate with server and hostess to assure efficient seating, table utilization and customer service.
• Assist server as needed with food delivery, especially with large parties and during peak periods.
• Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Prepare final bill, present check to guest, accept payment, process credit card charges, or make change (if applicable).
• Be ready and willing to assist fellow server assistants as situations arise.
• Thank guests as they are leaving
• Reports to work on time and as scheduled.
• Understands shift ends once approved by MOD.
• Communicates any problems, challenges, complaints, or service difficulties, in a timely manner, to the manager on duty or beverage manager
• Responsible for the proper use and maintenance of all associated equipment.
• Follows company guidelines regarding uniforms and personal hygiene.
• Ensures that company policy regarding drinking age is followed and that the service of alcoholic beverages to obviously intoxicated guests is stopped and referred to the Manager on duty immediately.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Be able to learn our menu, including food, beverage, and wine; maintain a working knowledge of all changes provided by management.

Language Skills:

• Ability to read, speak and interpret documents in clear English.
• Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.

Physical Ability

• Be able to reach, bend, kneel and frequently lift up to 50 pounds.
• Be able to work in a standing position for long periods of time (up to 10 hours).
• Be able to lift safely and efficiently manoeuvre items frequently weighing up to 20 to 25 pounds.
• Specific vision abilities that this job may require include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Compensation: Hourly (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance

Customer Service Orientation

Teamwork

Attention to Detail

Time Management

Multitasking

Problem Solving

Physical Stamina

Communication Skills

Interpersonal Skills

Organizational Skills

Ability to Work Under Pressure

Knowledge of food safety practices

Ability to follow instructions

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