Immigration Services Administrative Assistant & Receptionist

Position Information

Classification Title Office/Clerical Assistant FLSA Non-Exempt FTE 1.00 Minimum Qualifications

Requires are least a high school diploma or equivalent. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Preferred Qualifications Position Summary

The Immigration Services Office at UGA's Office of Global Engagement is seeking a dedicated and organized individual to serve as the front office receptionist and administrative assistant. Working with UGA's intercultural populations, this position is responsible for a variety of duties that fall under the standard policies and procedures of the department or unit. The role involves occasional independent action and judgment, with minimal supervisory work. The position, however, may work with student employees, as assigned.

Knowledge, Skills, Abilities and/or Competencies

• Excellent written and verbal communication skills.
• Excellent customer service skills.
• Proficient at prioritizing and multitasking, working well under pressure.
• Learn and promote a working knowledge of Immigration Services practices and procedures.
• Provide hospitality to intercultural populations.
• Possess well-developed organizational skills.
• Must possess prior working knowledge of Microsoft Office and Microsoft Excel.
• Must be able to learn new software applications, including Sunapsis, Banner, and Athena among others, in order to perform required job duties.
• Must be punctual and dependable, with a good attendance record.
• Demonstrate ability to manage p-card responsibilities.
• Ability to communicate information and ideas so others will understand.
• Able to exchange accurate information to and with others.

Physical Demands

• Able to remain in a stationary position most of the time but may need to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operate a computer and telephone.
• Observe details at close range.

Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? Yes Does this position require a P-Card? Yes Is having a P-Card an essential function of this position? Yes Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Reception-

Greet and assist visitors; answer telephones, assist callers or route calls; provide information and resources to visitors or callers; receive payments and applications from students; review immigration documentation and forward to appropriate Immigration Advisor. Back up the Global Engagement Administrative Assistant, as needed.

Percentage of time 65 Duties/Responsibilities

Clerical -

Perform clerical activities as assigned, related primarily to Immigration Services office including data entry, filing, and scanning documents; express mailings, and letter issuance. Manage sensitive documents.

Percentage of time 30 Duties/Responsibilities

Other duties -

Other duties, as assigned, including but not limited to assisting with event planning and outreach and serving as a purchase card holder for the office, processing payments for required fees, and maintaining related procedural responsibilities.

Percentage of time 5

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name Robin Catmur-Smith Recruitment Contact Email ... Recruitment Contact Phone ...

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

• Resume/CV
• Cover Letter

Optional Documents

Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact University HR (...).

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.