Lead Dining Server

At Westminster Canterbury of Richmond, you can learn, grow and make a lasting impact on residents and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other!

We offer:

• A comprehensive benefits package including health, vision, dental, life insurance, disability insurance and 403B retirement savings with company match.
• On-Site Amenities! Including a gym, fitness classes, BB&T Branch, Employee Dining Room with discounted meals and an award-winning Child Development Center with a generous employee discount for both full and part-time employees!
• Educational Assistance: We support your continuing education and career advancement by offering tuition reimbursement, for both full and part-time employees!
• Paid Time Off: Can be earned by both full and part-time employees!

Westminster Canterbury is looking for a Lead Dining Server. The Lead Dining Server provides proper table service to residents and guests in Independent Living, orients and trains new employees, and monitors dining service during meal periods while upholding the department's stated policies and expectations regarding customer service and sanitation.

Full-Time

Shift: Variable from 6am-9pm evenings. Weekends and holidays required.

MAJOR ACCOUNTABILITIES/ESSENTIAL JOB DUTIES:

• Orient and train new employees on table service and established sanitation guidelines
• Provide proper table service during meals to ensure all customer needs are met in timely manner
• Follow established sanitation guidelines to ensure a clean and safe environment for residents and staff
• Follow and complete established side-work procedures to ensure complete preparation of meal service
• Preparing all dining rooms for each meal. i.e., setting and clearing tables
• Stock and replenish essential items in dining areas for preparation of each meal
• Effectively provide service for large parties based on customer needs
• Accurately enter orders into Point of Sale
• Effectively communicate customer needs to kitchen staff for delivery of service
• Provide supervisors with customer feed-back to ensure appropriate follow-up and customer satisfaction
• Prepare and process guest checks for accuracy of proper billing
• Promote an environment of continuous quality improvement
• Attend trainings and in-services to meet state regulations and personal and professional standards and expectations
• Assigned to other dining areas as needed, including healthcare
• Additional duties as assigned

PHYSICAL REQUIREMENTS:

• Ability to lift 25 pounds without assistance, 26+ pounds with manual or mechanical assistance
• Ability to stand for long periods of time

REQUIRED KNOWLEDGE, SKILLS, AND ABILITY:

• Ability to read and understand written and verbal communication
• Understand state and sanitation policies and procedures
• Ability to serve and handle a variety of foods including meat, poultry, seafood, dairy, and eggs