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Front Desk Clerk

Delaware North at Shenandoah National Park

Shenandoah National Park

Luray, VA 22835

Regional Office

Managed By Delaware North

Compensation: $17.75 per hour, Full-Time

The opportunity

Delaware North Parks and Resorts is hiring a seasonal Front Desk Clerk to join our team at Big Meadows Lodge in Shenandoah National Park, Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

Pay

$17.75 - $17.75 / hour

Information on our comprehensive benefits package can be found at >

.

What we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

Greet and register guests via a centralized registration system and coordinate with housekeeping as needed

Manage cash and credit card transactions while keeping accurate paperwork

Resolve small guest issues immediately, delivering items to guests as needed

Monitor and balance the daily figures, post room and tax charges on guest accounts

More about you

Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial

Ability to multitask, function in a professional manner under pressure from guests and supervisors

No high school diploma or GED required

Physical requirements

Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

Shift details

Day shift

Evening shift

Weekends

8 hour shift

Monday to Friday

Holidays

Posted June 13, 2025

Delaware North at Shenandoah National Park

Who we are

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It's a great place to hike, camp, bike, fish, take photographs or go canoeing.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.