CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.
CBIZ strives to be our team members employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Essential Functions and Primary Duties
- Answer calls and emails efficiently and courteously providing requested information
- Forward calls to voicemail if caller requests
- Greet visitors, determine nature of visit and direct or escort visitor to destination
- Schedule appointments and conference rooms, assist with catering
- Assist with mail distribution
- Receive payment and record receipts for services
- Provide information about establishment such as location of departments, offices, and employees and services
- Transmit information or documents to provided customers, using computer, mail or fax
- Provide supplemental administrative support
- Additional responsibilities as assigned
Qualifications Required
- High school diploma or GED required
- 1 year of experience in an office setting preferred
- Positive customer service skills
- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Must provide positive customer service internally and to visitors
- Attention to detail, time management and ability to multi-task
- Ability to produce business correspondence
- Proficient in applicable technology
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