Host

  • Dynamic Workforce Solutions, Inc.
  • Cleveland, Ohio
  • Full Time
OhioMeansJobs|Cleveland-Cuyahoga County is sourcing for multiple HOST for a restaurant in Cleveland 44120.**

We are looking for a reliable and hardworking Host/Hostess to join our team in May 2025! The Host/Hostess is the first point of contact for guests entering the restaurant, creating a warm and welcoming atmosphere. This role is crucial in setting the tone for the dining experience by providing friendly, efficient, and professional service. The Host/Hostess manages the flow of guests, ensures accurate wait times, and assists in maintaining a clean and organized front-of-house area.

**Essential Duties and Responsibilities:**

- - - - **Guest Reception:**

- - Greet guests warmly and professionally upon arrival.

- Escort guests to their tables, presenting menus and providing initial information.

- Manage the waitlist and provide accurate wait time estimates.

- Handle guest inquiries and resolve issues promptly and courteously.

- Thank guests as they depart and invite them to return.

- **Table Management:**

- - Monitor table availability and seating arrangements.

- Ensure tables are clean and properly set before seating guests.

- Rotate seating to balance server workload.

- Communicate with servers and management regarding table status and guest needs.

- **Front-of-House Maintenance:**

- - Maintain a clean and organized host/hostess station.

- Ensure menus are clean and presentable.

- Monitor and replenish supplies (e.g., menus, pens, reservation materials).

- Assist in maintaining the overall cleanliness of the front-of-house area.

- **Communication and Coordination:**

- - Answer phone calls and take reservations.

- Communicate with kitchen and service staff regarding special requests and guest needs.

- Relay messages to management as needed.

- Use the reservation and waiting list system.

- **Customer Service:**

- - Provide excellent customer service, anticipating guest needs.

- Handle customer complaints with grace, and inform management.

Create a positive and welcoming atmosphere.

**Benefits:**

No

**Shifts:**

1st Shift 4:00 pm to 10:00 pm

**Interested Candidates, please contact:**

Nicolas Abourjeili, Recruiter

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Job ID: 481936574
Originally Posted on: 6/19/2025

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