Room Attendant $13/HR Full Time Training Provided

At Great Wolf, the Room Attendant (Housekeeper) is one of the most critical roles in the Lodge as they create a clean and orderly environment for our guests. Housekeepers ensure are responsible for general cleaning and maintenance duties, which may include: vacuuming, dusting, item washing, trash collecting and proper sorting. The housekeeping staff ensures guests can leave their daily responsibilities at home.

Essential Duties & Responsibilities

Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios

Utilizes chemicals according to directions and familiarizes self with all material safety data sheets

Maintains a stocked, organized, and clean cart with sufficient supplies

Reports maintenance issues through appropriate channels for resolution

Documents and secures lost and found items

Communicates with guest on a professional and friendly manner

Keeps supplies ready by restocking housekeeping cart at end of shift

Assists House Attendant, including delivering guest requests and pick up of used guest items

Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms

Reports hazardous conditions in work area or equipment to supervisor

Required Qualifications & Skills

Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed

Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

Prior experience in housekeeping including; sanitation, laundry operations, and/or guest services

Excellent customer service and oral communication skills

Previous housekeeping or general cleaning experience

Physical Requirements

Able to lift up to 30 lbs.

Able to push/pull up to 100 lbs.

Able to bend, stretch, and twist

Able to stand for long periods of time

Able to work with chemicals according to directions