Part Time Patient Concierge

What Patient Concierge contributes to Cardinal Health

Practice Operations Management oversees the business and administrative operations of a medical practice.

The Patient Concierge is the first point of contact for patients and family members at PET Imaging of Dallas-Northeast. This position is responsible for greeting patients, confirming demographic and insurance information, answering phones, provider scheduling, as well as other duties as assigned. Customer service skills and attention to detail are important to this role's success.

This position will work Monday-Friday 11:30am-5pm with a 30 minute break. There is the opportunity for this person to pick up additional hours during the week, as needed by the business. In addition, they may be asked to cover for PTO, etc.

Responsibilities

• Greet patients and families.
• Answer center telephones, distribute faxes, and prepare customer files.
• Schedule patient appointments.
• Receive and correctly record receipts of patient payments.
• Enter, verify and update patient demographic and insurance information.
• Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
• Process requests for records from outside sources.
• Scan data into document imaging software.
• Regular attendance and punctuality.
• Contributes to team effort by accomplishing related results as needed.
• Ensures that all processing and reporting deadlines are consistently achieved.
• Perform any other functions as required by management.

Qualifications

• Ability to work a flexible schedule as necessary.
• Ability to type 40 wpm.
• High School Diploma or equivalent
• Knowledge of medical terminology, preferred
• One year of medical office experience, preferred
• Experience within oncology and/or imaging, highly preferred
• Experience accessing and updating an EMR system, preferred

PET Imaging of Dallas-Northeast

1250 Northwest Highway R

Garland, TX 75041

Anticipated hourly range: $15 per hour - $22.57 per hour

Bonus eligible: No

Benefits: 401k Contributions, Paid Time Off, Access to wages before pay day with myFlexPay

Application window anticipated to close: 7/14/2025 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidates geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

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Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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