Receptionist

Location: Miami Area Command, Miami, FL

Position Type: Full-Time at 35 hrs/wk

Pay Range: $14.00/hr - $15.50

About this opportunity:

This position is responsible for answering the telephone in a courteous manner and directing calls to the appropriate destination; recording accurate and complete messages when necessary; receiving and receipts deliveries and donations; greeting and announcing visitors and clients; providing general information about The Salvation Army's operations and services; performing routine clerical work such as typing and filing

Key responsibilities:

• Answers the telephone and transfers calls to the appropriate destination; responds to callers questions and provides accurate information.
• Records accurate and complete messages; ensures the timely and accurate distribution of messages through telephone and/or E-mail.
• Records and updates statistical information; ensures the accuracy and completeness of the same.
• Receives, greets, and announces visitors in a courteous and tactful manner; provides assistance to callers and visitors by answering questions and providing instructions and referrals; screens sales representative soliciting to The Salvation Army.
• Receives, responds to, and assists people requesting social service assistance; assists in registering clients; maintains supply of maps and phone numbers for social services; locates appropriate personnel to assist visitors.
• Notifies proper individuals when visitors or clients have arrived; ensures that visitors and clients have signed in.
• Sorts and distributes mail; ensures all mail reaches appropriate destination; assists with preparing bulk-mail.
• Receives and prepares receipts for donations, packages, airline tickets, express mail, and items delivered to DRAFT the lobby; notifies proper individuals of item arrival by telephone and/or E-mail.

What we are looking for in you:

• High school diploma or G.E.D. required, AND
• two years of progressively responsible experience working in a major firm with telephone switchboard responsibilities, OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions:

Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Employee Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (PTO) and Holiday Pay
• Life Insurance
• Retirement Plans and more!

To learn more about The Salvation Army, click here !

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Why work for us?

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans. Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Five values at the heart of everything we do…We are…

• Passionate
• Compassionate
• Uplifting
• Brave
• Trustworthy

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

Application Submittal Period: 5/19/2025 – 6/13/2025

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!