Receptionist - Guest Information...

Thanksgiving Point
Lehi, Utah
Full Time

Email Address

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About the Organization Thanksgiving Point is a nonprofit born from a deep desire to show gratitude to the community. We celebrate the power of curiosity, science, and the arts to help lift the children of Utah through the power of STEM. Our mission is to bring to life the joy of learning and wonders of the natural world through world-class experiences that engage, delight, and inspire. We strive to make everyone feel welcome and valued as they visit our community-owned complex of gardens, museums, and farms.

If you're looking for a fun, dynamic workplace where you can inspire and be inspired, come join the Thanksgiving Point family! Description

Guest Information Receptionist Job Description

Wage: $11.50 - $12.50/hour

Shift: Part time. Mon-Fri, 9am-5pm & Saturday, 10am-4pm. Some holidays. Extended hours may be requested during peak seasons.

Benefits: Free Thanksgiving Point Membership for you and immediate family; 401(k); Employee Assistance Program; Financial Assistance Program; Thanksgiving Point venue discounts; and more!

Summary: Come and join our amazing Guest Experiences Reception team at Thanksgiving Point! You will play an important role as the first point of contact for many of our guests who call or visit us to seek information about Thanksgiving Point and/or purchase tickets or memberships.

Responsibilities:

Answering multiple phone lines and helping callers with questions including information about Thanksgiving Point and current events.
Assist with venue admission reservations and events reservations.
Welcome, engage, help, and thank each of our guests as we work together to provide a world class guest experience.
Maintain and share your knowledge about Thanksgiving Point.
Assist guests over the phone, online chat, or in person with venue admissions and event reservations.
Provide world class guest experience at Thanksgiving Point Signature Events throughout the year.
Assist with special events/box office as needed.
Exemplify Thanksgiving Point's Mission, Values, and policies.
Other duties as assigned by manager/supervisor.

Requirements:

Excellent verbal communication skills with a friendly and confident personality and voice.
Ability to adapt to various situations, interact with guests and team members, maintain a positive attitude and calm demeanor, and handle stress with professionalism.
A self-starter who can be trusted to work alone at times.
Must complete "Guest Experience Training" and work to develop and demonstrate guest service skills and abilities.
Must possess a working knowledge of keyboard and computer skills, Microsoft Word, Excel Spreadsheet, other office equipment, and can learn new skills and programs.
Previous Guest Service Experience is helpful, but not required.
Be at least 16 years old.
Must have a High School Diploma or GED
Must pass a background check.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

As a company we do E-Verify on all potential candidates.

If you have questions about accommodations, please reach out to .... We are an E-Verified Required Employer Position Receptionist - Guest Information (PT) Shift Days Full-Time/Part-Time Part-Time Exempt/Non-Exempt Non-Exempt Category Guest Services Location Thanksgiving Point Number of Openings 3 Number Filled 0

This position is currently accepting applications.

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