Part-Time Patient & Family Concierge (UPMC Presbyterian/EMU

Part-Time Patient & Family Concierge (UPMC Presbyterian/EMU)

Interested in starting a career in healthcare and love helping others? Join us at UPMC Presbyterian Hospital as a Part-Time Patient & Family Concierge (PFC) o n our Epilepsy Monitoring Unit, 7F . This role offers a meaningful way to make a difference for patients and families by enhancing their hospital experience from arrival to discharge.

As a PFC, you'll support patients, families, and clinical staff by performing a mix of bedside, stocking, and administrative tasks. You’ll assist with everything from guiding visitors and delivering meals to transporting patients and managing supplies—ensuring smooth, compassionate care every step of the way.

This part-time role requires a commitment of 24 hours per week, scheduled as two 12-hour sh ift s.

Key Responsibilities

• Greet and escort patients and visitors.
• Assist with patient transport, meal delivery, and supply replenishment.
• Maintain clean, organized spaces and report maintenance needs.
• Answer phones, respond to call lights, and provide non-clinical assistance.

Note: This role does NOT involve clinical tasks such as bathing, mobility assistance, or administering medical care.