Customer Service Associate

Customer Support Associate - $52K-$55K/Year - Frederick County, MD - Full-Time, Onsite Looking to bring your problem-solving skills to a fast-paced, team-driven environment? We're hiring a Customer Support Associate to join a growing team in Frederick County. If you enjoy working with people, handling technical details, and being at the center of operations, this could be your next great opportunity! Details: Pay: $52,000-$55,000 per year Schedule: Monday to Friday, 7:00 AM - 4:00 PM Location: Onsite, 5 days/week in Frederick County, MD Responsibilities: Answer and process incoming calls, emails, and online tickets from field staff and project teams Research and resolve material-related inquiries, documenting shortages and following up with appropriate reason codes Coordinate with internal teams and external partners to ensure timely delivery of materials and project support Perks: Hands-on training with clear growth paths Supportive, team-oriented environment that values your voice Stable weekday hoursno nights or weekends 401k, full benefits, PTO Requirements: Strong communication and relationship-building skills over the phone and email Willingness to learn blueprints, material coordination, and construction processes Able to stay organized and efficient while juggling multiple tasks PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Maryland (MD) - Westminster, Avondale, Pleasant Valley, Mayberry, Taneytown, Middleburg, Union Bridge, New Windsor, Carrollton, Hampstead, Manchester, Union Mills, Finksburg, Woodbridge, Gamber, Libertytown, Walkersville, and Eldersburg We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, purchasing agent, purchasing administrator, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, fabrication, forklift, machine operators, maintenance mechanics and office managers. PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #IND37