Doorperson - Club Bohemia
Seaport Entertainment - Manager
New York NY
Client Relations/Customer Service Premium/Suite Service Hospitality Management
0
2
days ago
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The Company
Seaport Entertainment Group is a premier entertainment & hospitality company that owns and operates a unique collection of assets positioned at the intersection of entertainment and real estate. Seaport Entertainment Group's focus is to deliver unparalleled customer experiences through a combination of restaurant, live entertainment, sports, retail and hospitality offerings integrated into one-of-a-kind real estate. Our assets include the Seaport neighborhood in Lower Manhattan and the Las Vegas Aviators Triple-A Minor League Baseball team and Las Vegas Ballpark, as well as the company's ownership stake in Jean-Georges Restaurants and its interest in the air rights above the Fashion Show Mall, which may be used to create a new casino and hotel on the Las Vegas Strip.
The Doorperson will play an important role in greeting guests, identifying VIPs, and arranging for their prompt entrance and seating into the club.You will be delivering excellent service to our guests by initiating warm contact, interactions built on sincerity, concern, and enthusiasm.
What You Will Do
Responsible for verifying guests age / identification upon entry in to the club, in addition to maintaining a secure, comfortable, and inviting atmosphere
Greet and escort customers, and provide personal service to our VIP guests and bottle service guests
Generate revenue through the development and servicing of relationships with existing and potential target guests
Build guest loyalty by exceeding all expectations in service and dependability.
Collaborate with all departments to ensure total guest satisfaction
Responsible for the quality of service offered to the guest
Effectively handle guest's complaints and discrepancies to assure that all guests are dealt with in an efficient and courteous manner
Facilitate all guest reservation requests promptly and without error.
Responsible for reporting to all scheduled duties in a timely manner.
Ensures guests are aware of events and supports the execution of them.
Maintains a high level of visibility throughout the facility.
Maintain table reservation and guest list minimums set by Management.
Ensure all VIP table reservations are entered into reservation system including; the guest's full name, cell number, and email address.
Promote club's special events to customers
Provide professional security presence for customers and club personnel
About You:
Minimum of 2 years of experience in same or similar role
Liquor and beverage knowledge required
Excellent communication skills
Attention to detail
Ability to work in ever changing environment
Ability to open champagne/wine bottles
Ability to work collaboratively as part of a team, both within and outside the department daily
Must have a customer-focused outlook
Basic knowledge of Microsoft Word and Excel
PHYSICAL REQUIREMENTS
Ability to work a flexible schedule including days, nights, weekends, and holidays
Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
Ability to lift and carry items weighing 10 - 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Climbing steps regularly
NOTICE TO THIRD PARTY AGENCIES
Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, HHC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation.
This job description is not meant to be an all-inclusive list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.
SEG participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.
Seaport Entertainment - Manager
New York NY
Client Relations/Customer Service Premium/Suite Service Hospitality Management
0
2
days ago
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The Company
Seaport Entertainment Group is a premier entertainment & hospitality company that owns and operates a unique collection of assets positioned at the intersection of entertainment and real estate. Seaport Entertainment Group's focus is to deliver unparalleled customer experiences through a combination of restaurant, live entertainment, sports, retail and hospitality offerings integrated into one-of-a-kind real estate. Our assets include the Seaport neighborhood in Lower Manhattan and the Las Vegas Aviators Triple-A Minor League Baseball team and Las Vegas Ballpark, as well as the company's ownership stake in Jean-Georges Restaurants and its interest in the air rights above the Fashion Show Mall, which may be used to create a new casino and hotel on the Las Vegas Strip.
The Doorperson will play an important role in greeting guests, identifying VIPs, and arranging for their prompt entrance and seating into the club.You will be delivering excellent service to our guests by initiating warm contact, interactions built on sincerity, concern, and enthusiasm.
What You Will Do
Responsible for verifying guests age / identification upon entry in to the club, in addition to maintaining a secure, comfortable, and inviting atmosphere
Greet and escort customers, and provide personal service to our VIP guests and bottle service guests
Generate revenue through the development and servicing of relationships with existing and potential target guests
Build guest loyalty by exceeding all expectations in service and dependability.
Collaborate with all departments to ensure total guest satisfaction
Responsible for the quality of service offered to the guest
Effectively handle guest's complaints and discrepancies to assure that all guests are dealt with in an efficient and courteous manner
Facilitate all guest reservation requests promptly and without error.
Responsible for reporting to all scheduled duties in a timely manner.
Ensures guests are aware of events and supports the execution of them.
Maintains a high level of visibility throughout the facility.
Maintain table reservation and guest list minimums set by Management.
Ensure all VIP table reservations are entered into reservation system including; the guest's full name, cell number, and email address.
Promote club's special events to customers
Provide professional security presence for customers and club personnel
About You:
Minimum of 2 years of experience in same or similar role
Liquor and beverage knowledge required
Excellent communication skills
Attention to detail
Ability to work in ever changing environment
Ability to open champagne/wine bottles
Ability to work collaboratively as part of a team, both within and outside the department daily
Must have a customer-focused outlook
Basic knowledge of Microsoft Word and Excel
PHYSICAL REQUIREMENTS
Ability to work a flexible schedule including days, nights, weekends, and holidays
Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
Ability to lift and carry items weighing 10 - 30 pounds on a regular basis and up to 50 pounds on a regular (or occasional basis).
Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property. Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment
Climbing steps regularly
NOTICE TO THIRD PARTY AGENCIES
Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, HHC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation.
This job description is not meant to be an all-inclusive list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.
SEG participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.
Job ID: 482228798
Originally Posted on: 6/21/2025
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