Receptionist, Health Sciences

Position Description

Most postings are open for a limited time, depending upon the number of applications received. When the maximum number of applications has been met as stated above, the position may close without notice. Please apply immediately.

Assistant 3

The position serves as the initial contact for all students and visitors of the Perry Health Sciences Campus.

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Welcomes on-site visitors, determines the nature of business, and directs visitors to appropriate personnel or location while displaying courteous behavior
• Serves as on-site first point of contact and primary resource of general information for visitors and students and staff for the Health Sciences Campus
• Operates a multi-line telephone system, greets callers warmly, determines the purpose of the calls, and forward calls to appropriate personnel or department
• Utilizes multiple methods of communication to provide accurate information to visitors, students, faculty, and staff
• Answers questions about the institution, the Health Sciences Campus, and provides visitors and callers with other pertinent information

Maintains organized and clean reception area

Reports to appropriate personnel any campus problems, irregularities, hazardous situations, conditions, or concerns

Orders office supplies for the division as needed and maintains inventory of supplies

Files, copies, scans, emails, and maintains records, or information as required

Assists other staff when needed. Completes an annual applied benchmark project on an individual or group basis

Qualifications

Knowledge, Skills & Abilities:

Basic to Intermediate skills with Microsoft Word and Excel

Exceptional telephone etiquette and customer relations skills Excellent interpersonal and communication skills

Ability to manage multiple tasks simultaneously Ability to work independently as well as cooperatively in a team environment

Requirements:

High School diploma or equivalent

One year of office, clerical, or receptionist experience

Essential Personnel:

TBD

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.