Recreation Center Receptionist

As the Recreation Center Receptionist at The Plateau Club, you will greet all members in a warm and friendly manner, answering any questions they may have and helping to provide a pleasant and exceptional member experience at the Plateau Club. This position requires a work schedule that may include early mornings, late afternoons, evenings and weekends as business levels require.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Greet incoming members and log them by name into our system.

• Receive, direct and relay telephone calls and messages to applicable team member.

• Provide callers with information regarding:

• Location

• Hours of operation for all departments on the property

• Upcoming events

• Fitness class dates and times

• Child care information

• General information regarding the Plateau Club

• Maintain coffee station

• Check members in using the sign-in system as they walk in.

• Initiate contact with guests within 15 feet (including both adult and children), with a sincere welcome and the willingness to assist the guest. At the conclusion of the guest's visit, offer a genuine thank you and invitation to return.

• Acknowledge guest's reason for visit (i.e. "enjoy your workout").

• Go "above and beyond" in helping to carry the load for guests and team members including opening the door for the guest and anticipating guest needs (i.e. recommending additional programs and activities).

• Respond to members and staff via email.

• Wash and fold towels.

• Maintain current knowledge of hours of operation and upcoming member events, programs, activities, and tournaments occurring at the Plateau Club.

• Maintain a clean and organized work space.

• Assist in maintaining a clean environment including picking up trash in visible areas and eliminating clutter.

• Must uphold a clean and orderly appearance and be dressed in uniform at the start of each shift.

• Restock any amenities as needed.

• Maintain a conflict free work schedule and keep appointment calendar up-to-date.

QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:

• Possess outstanding communication skills, both written and verbal.
• Must be detail-oriented, able to follow directions and guidelines
• Positive, energetic and enthusiastic attitude in all guest and team member interactions.
• Ability to multi-task while remaining focused on the key objectives of the position.
• Strong verbal and written communication to team members, existing and potential members, time management and organizational skills
• High School diploma or equivalent

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member must:

• Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis
• Have the ability to lift up to 50 pounds occasionally

COMPENSATION DETAILS:

• Offered rate of pay range: $16.66 - $17.00 per hour
• Eligible for overtime

BENEFITS AND PERKS:

Oki Golf offers an impressive collection of benefits! Some benefits include:

ALL TEAM MEMBERS:

• Golf benefits for free play, guest passes and visits to all 8 Oki courses.
• 50% discount on shift meals
• 25% discount for you and up to four guests (not including alcoholic beverages)
• Flexible work environment
• 401K with company match
• Paid sick time
• Team Member Referral Program participation and more!

FULL-TIME TEAM MEMBERS: (regularly working 35+ hrs/week):

• Medical/dental/vision/telehealth coverage
• FSA options
• Company paid life insurance and long term disability
• Paid vacation
• Holiday pay

Visit okigolf.com/careers/ to view more information about Oki Golf's history, company culture, and commitment to diversity.