Banquet Server Homewood Suites and Hilton Garden Inn Charlotte/South Park Charlotte, NC

Banquet Server

Homewood Suites and Hilton Garden Inn Charlotte/South Park

Charlotte, NC

Job Description

Job Summary

Serve Food and Beverage to guests in a courteous and friendly manner, in accordance with established brand/hotel guest service and sustainability standards.

Essential Job Functions

Set and clear tables in Banquet areas.

Take food and beverage orders and place order in point of service system.

Pick up order from food preparation areas and ensure food is prepared accordingly.

Perform other food and beverage functions such as bartending and bussing in the event of staffing shortage or peak periods.

Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.

Practice safe work habits ,wear protective safety equipment and follow MSDS and OSHA standards.

Ensure overall guest satisfaction.

Perform other duties as requested by management.

Requirements

2 years server experience

Ability to operate a POS system

Basic math skills, with ability to accurately total guest checks and make correct change.

Full Availability

Ability to read, write, speak English

Ability to lift 25 lbs

High School diploma or equivalent