Front Desk Agent - 18230-7563

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**Property

Description**

Hotel Zachary at Gallagher Way, located in the iconic Wrigleyville

neighborhood of Chicago, is seeking passionate and dedicated individuals

to join our team. As a luxurious boutique hotel, we offer a unique and

immersive experience for both guests and team members. With our prime

location steps away from Wrigley Field, home of the Chicago Cubs, and

the vibrant Gallagher Way entertainment district, Hotel Zachary is a hub

of excitement and energy. Our team is committed to delivering

exceptional service and creating memorable moments for our guests. As an

employee, you will have the opportunity to work in a fast-paced, dynamic

environment where you can grow your skills and advance your career. Join

us at Hotel Zachary and be part of our team\'s commitment to excellence

in hospitality. Apply now to be a part of our thriving team!

**Overview**

Are you a friendly and outgoing individual with a passion for creating

memorable guest experiences? Join our team as a Front Desk Agent and be

the welcoming face of our establishment. As a Front Desk Agent, you will

play a pivotal role in ensuring our guests feel valued and cared for

from the moment they arrive.

Summary:

- Provide exceptional customer service, creating a positive first

impression for guests

- Efficiently handle guest check-ins and check-outs, ensuring accuracy

and efficiency

- Respond promptly to guest inquiries and resolve any issues or

complaints with professionalism and empathy

- Assist guests with recommendations and information about local

attractions, dining options, and hotel amenities

- Collaborate with other departments to ensure seamless guest

experiences

- Maintain a clean and organized front desk area

- Handle cash and credit card transactions accurately

- Demonstrate a strong attention to detail and a proactive approach to

guest satisfaction

Join our team and embark on a rewarding career in hospitality, where you

can make a difference in our guests\' stay. Apply now to become a Front

Desk Agent and be part of a team committed to delivering exceptional

service!

**Qualifications**

- Previous experience in a customer service role, preferably in a

hotel or hospitality environment

- Excellent communication and interpersonal skills

- Previous cash handling experience required

- Strong problem-solving abilities and the ability to remain calm

under pressure

- Proficiency in computer systems and knowledge of hotel property

management software

- Outstanding organizational and multitasking skills

- Availability to work flexible schedules, including evenings,

weekends, and holidays

- High School diploma or equivalent

**Benefits**

Davidson Hospitality Group is an award-winning, full-service hospitality

management company overseeing hotels, restaurants, dining and

entertainment venues across the US. A trusted partner and preferred

operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville,

Davidson offers a unique entrepreneurial management style and owners\'

mentality that provides the individualized personal service of a small

company, enhanced by the breadth and depth of skill and experience of a

larger company. In keeping with the company\'s heritage of delivering

value, Davidson is comprised of four highly specialized operating

verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson

Restaurant Group.

In keeping with the company\'s heritage of delivering value to its

owners and team members, Davidson offers a rich benefit program with a

variety of benefits designed to enrich the lives and well-being of our

team members and their families.

- Multiple Tiers of Medical Coverage

- Dental & Vision Coverage

- 24/7 Teledoc ervice

- Free Maintenance Medications

- Pet Insurance

- Hotel Discounts

- Tuition Reimbursement

- Paid Time Off (vacation, sick, bereavement, and Holidays).

- 401K Match

Working at Davidson is like nowhere else. It\'s less of a job, more of a

calling. It\'s part career, part revolution. Because whatever you do

here, you play a part in helping redefine the way quality hospitality is

delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual

Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test

and background check required. We participate in E-Verify.

**Salary Range**

USD \$24.25 - USD \$24.25 /Hr.