Front Desk Agent - 17501-7563

  • Davidson Hospitality Group
  • Oak Brook, Illinois
  • Full Time
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**Property

Description**

Join the esteemed team at Hyatt Lodge Oak Brook, a luxurious and serene

retreat nestled in the picturesque suburb of Oak Brook, Illinois. As a

renowned property, we are seeking dedicated and passionate individuals

to be part of our team. With its breathtaking natural surroundings,

elegant accommodations, and exceptional service, Hyatt Lodge Oak Brook

offers a unique and tranquil work environment. As an employee, you will

have the opportunity to deliver outstanding hospitality to our

discerning guests and create unforgettable experiences. With a

commitment to employee development and growth, Hyatt Lodge Oak Brook

offers ample opportunities for advancement and career progression. Join

our team and be part of a culture that values excellence, teamwork, and

unparalleled guest service. Apply now to embark on a rewarding career at

Hyatt Lodge Oak Brook!

**Overview**

Are you a people-oriented individual with a passion for hospitality?

Join our team as a Front Desk Agent and be at the forefront of creating

exceptional guest experiences. With high energy and enthusiasm, you will

be the friendly face that welcomes and assists our guests throughout

their stay. From seamless check-ins to providing valuable local

recommendations, you will play a crucial role in ensuring our guests

feel cared for and valued. If you thrive in a fast-paced environment,

have excellent communication skills, and possess a genuine desire to

exceed guest expectations, this is the perfect opportunity for you to

showcase your hospitality skills and make a lasting impact.

Responsibilities:

- Greet and welcome guests with a warm and friendly attitude, creating

a positive first impression.

- Efficiently handle check-in and check-out procedures, ensuring

accuracy and attention to detail.

- Provide information about hotel facilities, services, and local

attractions.

- Respond to guest inquiries and resolve any issues or complaints in a

prompt and professional manner.

- Process guest payments and maintain accurate records.

- Coordinate with other departments to fulfill guest requests and

ensure a seamless guest experience.

- Maintain the cleanliness and organization of the front desk area.

- Assist in administrative tasks, such as answering phone calls and

handling reservations.

Join our energetic team as a Front Desk Agent and be part of creating

memorable guest experiences in a dynamic and rewarding hospitality

environment. Apply now to showcase your hospitality skills, build

meaningful connections with guests, and embark on a fulfilling career

journey with us!

**Qualifications**

- High school diploma or equivalent

- Prior cash handling experience necessary

- Exceptional communication skills

- Very good computer skills

- Ability to work flexible hours including weekends and holidays

- Strong problem-solving skills

- Ability to multitask and work in a fast-paced environment

- Experience in customer service is preferred

- Knowledge of hotel or resort operations is a plus

**Benefits**

Davidson Hospitality Group is an award-winning, full-service hospitality

management company overseeing hotels, restaurants, dining and

entertainment venues across the US. A trusted partner and preferred

operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville,

Davidson offers a unique entrepreneurial management style and owners\'

mentality that provides the individualized personal service of a small

company, enhanced by the breadth and depth of skill and experience of a

larger company. In keeping with the company\'s heritage of delivering

value, Davidson is comprised of four highly specialized operating

verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson

Re taurant Group.

In keeping with the company\'s heritage of delivering value to its

owners and team members, Davidson offers a rich benefit program with a

variety of benefits designed to enrich the lives and well-being of our

team members and their families.

- Multiple Tiers of Medical Coverage

- Dental & Vision Coverage

- 24/7 Teledoc service

- Free Maintenance Medications

- Pet Insurance

- Hotel Discounts

- Tuition Reimbursement

- Paid Time Off (vacation, sick, bereavement, and Holidays).

- 401K Match

- Hourly Salary \$20 Per Hour

Working at Davidson is like nowhere else. It\'s less of a job, more of a

calling. It\'s part career, part revolution. Because whatever you do

here, you play a part in helping redefine the way quality hospitality is

delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual

Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test

and background check required. We participate in E-Verify.

**Salary Range**

USD \$20.00 - USD \$20.00 /Hr.
Job ID: 482347677
Originally Posted on: 6/22/2025

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