## Full job description {#full-job-description tabindex="-1"}
**Customer Service Associate**
**Job Description**
Work with customers in accepting donations, sorting and preparing items for sale, stocking shelves and racks, processing customer purchases, and payments.
**Job Summary**
Do you thrive on variety, independence, and meaningful challenges, and like working with people? In this role, you'll enjoy a fast-paced environment that keeps you engaged with work that is always changing. Your days will be filled with diverse tasks that require creative problem-solving, allowing you to work independently and make a real impact. Get consistent hours and a schedule while earning a competitive wage.
We're looking for self-motivated individuals who want to tackle new challenges, grow professionally, and join a supportive team that values personal development. Our comprehensive benefits package includes medical plus vision and dental insurance, a retirement plan with a generous employer match, and performance-based opportunities.
**Essential Duties and Responsibilities**
- Accept donations of household goods.
- Sort donations, determine salability, and value of items, and prepare items for sale.
- Stock goods on store shelves, on racks, on the floor, and in glass cases.
- Process customer purchases and payments, including counting and verifying register contents.
- Maintain and clean store, donation center, and grounds.
- Follow safety and loss prevention practices.
**Job Requirements**
- 16 years of age or older.
- Eligible to work in the United States (must provide required documentation).
- Able to speak, read, and write in English.
- Pass a criminal background check (some records are acceptable).
- Pass a drug screening for all federally controlled substances, including cannabis (THC).
**Experience**
Three months of cashier or related experience and/or training preferred but not required.
**Education**
No minimum education requirement.
**Certificates, Licenses, and Registrations**
None.
**Physical Demands of Work**
- Frequently lift 10-35 pounds and/or move up to 100 pounds with assistance. Medium to heavy DOT Strength Classification.
- Stand and walk.
- Speak and hear.
- See things close and in color and be able to adjust focus.
- Use hands to feel objects, tools, or controls, and reach with hands and arms.
- Use telephone, cash register, handheld pricing/tagging machine, paper, and pens.
- Ability to perform the essential duties of the positions, with or without reasonable accommodations.
**Work Environment**
- Fast-paced environment.
- Work with customers and members of the public.
- Indoor and outdoor warehouse and store.
- Potential exposure to dust or airborne particles and outside weather conditions.
- Fluctuating temperatures based on work location.
- Noise level is usually loud.
**Work Hours**
In addition to weekdays, must have availability on weekends, evenings, and holidays.
**Customer Service Associate**
**Job Description**
Work with customers in accepting donations, sorting and preparing items for sale, stocking shelves and racks, processing customer purchases, and payments.
**Job Summary**
Do you thrive on variety, independence, and meaningful challenges, and like working with people? In this role, you'll enjoy a fast-paced environment that keeps you engaged with work that is always changing. Your days will be filled with diverse tasks that require creative problem-solving, allowing you to work independently and make a real impact. Get consistent hours and a schedule while earning a competitive wage.
We're looking for self-motivated individuals who want to tackle new challenges, grow professionally, and join a supportive team that values personal development. Our comprehensive benefits package includes medical plus vision and dental insurance, a retirement plan with a generous employer match, and performance-based opportunities.
**Essential Duties and Responsibilities**
- Accept donations of household goods.
- Sort donations, determine salability, and value of items, and prepare items for sale.
- Stock goods on store shelves, on racks, on the floor, and in glass cases.
- Process customer purchases and payments, including counting and verifying register contents.
- Maintain and clean store, donation center, and grounds.
- Follow safety and loss prevention practices.
**Job Requirements**
- 16 years of age or older.
- Eligible to work in the United States (must provide required documentation).
- Able to speak, read, and write in English.
- Pass a criminal background check (some records are acceptable).
- Pass a drug screening for all federally controlled substances, including cannabis (THC).
**Experience**
Three months of cashier or related experience and/or training preferred but not required.
**Education**
No minimum education requirement.
**Certificates, Licenses, and Registrations**
None.
**Physical Demands of Work**
- Frequently lift 10-35 pounds and/or move up to 100 pounds with assistance. Medium to heavy DOT Strength Classification.
- Stand and walk.
- Speak and hear.
- See things close and in color and be able to adjust focus.
- Use hands to feel objects, tools, or controls, and reach with hands and arms.
- Use telephone, cash register, handheld pricing/tagging machine, paper, and pens.
- Ability to perform the essential duties of the positions, with or without reasonable accommodations.
**Work Environment**
- Fast-paced environment.
- Work with customers and members of the public.
- Indoor and outdoor warehouse and store.
- Potential exposure to dust or airborne particles and outside weather conditions.
- Fluctuating temperatures based on work location.
- Noise level is usually loud.
**Work Hours**
In addition to weekdays, must have availability on weekends, evenings, and holidays.
Job ID: 482384152
Originally Posted on: 6/23/2025
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