Crew Member

If you are passionate about food and ready to work hard and think fast while keeping a smile on your face, we would love to have you join the Jersey Mike's team. Working as a Jersey Mike's Crew Member is the perfect way to start your career and gain valuable experience in customer service, food preparation, and personnel management. We value our employees and offer a positive, encouraging environment as well as ample opportunities for career advancement. You will enjoy fantastic benefits such as free subs, uniforms, and a flexible schedule as well as competitive pay, paid sick leave, and optional medical coverage for employees working 30+ hours per week. Take the first step toward a long and rewarding career by becoming a respected member of our team.

Job Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.
• Required Skills & Qualifications
• Must be at least 18 years old and fluent in English
• Be energetic, hard-working, and ethical
• Ability to understand and adhere to all company policies and procedures
• Commitment to learning
• Have strong desire to work as a Team Player
• Flexibility to work day and nights shifts, weekends, and holidays
• Ability to stand for long hours at a time and work in a fast-paced environment
• Positive attitude and commitment to customer satisfaction

Preferred Skills

• No experience necessary