Front Desk Receptionist

Salary Not Available

Position range in Rhode Island $34k - $45k Per Year

Front Desk Receptionist

Royal Health Group

Occupation: Receptionists and Information Clerks

Location: Westerly, RI - 02891

Positions available: 1

Job #: jo_...

Source: Royal Health Group

Posted: 6/18/2025

Web Site: www.royalhealthgroup.com

Job Type: Full Time (30 Hours or More)

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Job Requirements and Properties

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Work Onsite

Full Time

Schedule

Full Time

Job Description Help for Job Description. .

Job Description

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Job Overview

We are seeking a dedicated and compassionate Front Desk Receptionist to join our healthcare team. The ideal candidate will provide high-quality support to the resident and families, work with other members of the interdisciplinary team, and ensure that residents receive the best possible treatment in a variety of settings, including long term care, sub-acute care, and memory care. This role requires strong skills, excellent communication abilities, and a commitment to resident-centered care.

Responsibilities

Including, but not limited to:

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Responsible for greeting visitors and guests to our facility, including maintaining the Visitor's Log and checking in vendors or other service providers.

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Receive and follow reception schedule/instructions from your supervisor and as outlined in our established policies and procedures.

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Answer telephone, determine nature of call and direct caller to appropriate individual or department.

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Receive requests from within the facility and locate personnel through paging system.

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Maintain a current file/listing of residents by name and room number, emergency phone members of on-call personnel, department extensions, key personnel, etc.

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Maintain a current listing of critical residents and/or residents who may not receive phone calls due to their condition. (May refer such calls to Nurse Supervisor/Charge Nurse.)

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Greet visitors. Direct to appropriate office and/or resident room.

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Ensue guests/visitors abide by existing rules and refuse admission to persons as directed.

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Assist with administrative duties as directed. (Includes typing, filing, posting accounts, etc.)

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Receive, sort, and distribute mail as directed.

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Excellent communication skills and the ability to multi-task in a fast-paced healthcare environment is required. Knowledge of Microsoft Office and prior experience with Scheduling Software required.

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The ideal candidate will also have previous organizational experience.

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Specific experience with Excel, On Shift, and Expense Watch is also a plus.

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All other duties as assigned.

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