Front Desk Agent

Front Desk Agent (part of Hilton) 3.6 3.6 out of 5 stars 300 Holiday Drive, Forrest City, AR 72335 The Hampton Inn Forrest City is currently hiring a Front Desk Agent to provide excellent customer service in a welcoming atmosphere. The ideal candidate for this position We are looking for enthusiastic, friendly customer service professionals! Prior face-to-face customer experience in a hotel is a huge plus but your attitude is more important. You must have a polished presentation with professional communication skills. Scheduling flexibility is a must. About the job This position is responsible for providing superior customer service at all times. You will assists guests with check-ins/check-outs, resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc., as well as handling guest registration, room assignments, and accommodating special requests whenever possible. Requirements An outgoing, positive, friendly attitude. A flexible schedule including nights, weekends and holidays. Previous customer service experience a plus. Previous hotel experience a preferred. Preferred: 3 - 5 years experience in a front desk position Previous hotel experience How to Apply Please click the "Apply" button above to submit your application. You will receive email confirmation as soon as we have viewed your resume. Please do not contact the hotel directly.