Reservation Agent
- Margaritaville Lake Resort Osage Beach MO
- Osage Beach, Missouri
- Full Time
Reservation Agent Toggle search
Toggle navigation
Espanol Francais
Employer Login
Browse Jobs
Post a Job
Log In or Join
Search 8,265 current hospitality jobs
what
where
Reservation Agent
Margaritaville Lake Resort Osage Beach MO
494 Tan Tar A Drive
Osage Beach, MO 65065
Resort with 494 Rooms
Managed By Driftwood Hospitality Management
Full-Time
Join the team and love your job!
The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and that begins with their very first contact with us. With good pay, extensive benefits and a family atmosphere, we are seeking a great communicator with excellent listening skills who can confidently explain and sell the resort experience.
Job Type: Full Time
Pay $ 15.00 per hour
Age Requirement: Must be at least 18 years of ageReports to: Reservations Manager and Revenue Manager
As a Reservations Agent, you will be able to learn about all the resort has to offer, be calm and confident on the phone, and proficiently upsell our product.
Responsibilities include:
Handle incoming calls using good listening and communication skills to secure information necessary to complete a reservation.
Use good selling techniques to up-sell when appropriate.
Process daily reports, confirmations, advance deposits and purchase orders for future reservations.
Update GDS reservations (online reservation sites) in reservations system (RDP) and on-line extranets.
Must be able to type 30 words per minute with 80% accuracy
Additional responsibilities and duties may be added as needed
Assist the Reservation Supervisor and Revenue Manager with Reservation Department operations.
Personal Skills
Must be able to work weekends.
Scrupulously follow all Driftwood and hotel policies and procedures.
Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
Effectively communicate and coordinate with all departments during functions.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts him\herself, acts and dresses professionally at all times; sets standards for all associates.
Understands and communicates the DHM/Margaritaville Lake Resort Mission.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Must have or be able to acquire knowledge of all hotel departments and functions.
Must have exceptional computer skills.
High school education and relevant training and experience required. Additional education preferred.
Physical Requirements
Lifting and pulling of up to 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Benefits
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Posted June 24, 2025
10
Margaritaville Lake Resort Osage Beach MO
Don your shades, kick up your feet, and grab your favorite drink. Tucked away on the banks of the Lake of the Ozarks in Osage Beach, Margaritaville Lake Resort Lake of the Ozarks is a refuge for endlessly fun living. Inspired by the lyrics and lifestyle of singer, songwriter and author Jimmy Buffett, our resort invites you to live it up on the lake. Tee off on our championship golf course, or set out on a lake cruise with a pontoon boat rental at the resort's full-service marina. Flavors and cocktails play together to form a meal you won't soon forget at one of our 7 restaurants and bars. Find your moment of zen at Driftwood Spa and Salon. Spend the day cooling off at Jolly Mon Indoor Water Park, or explore local trails on horseback. Waterfront surroundings, lakeside adventures, and relaxing vibes set on 420 scenic acres. There's no better paradise than right here.
Toggle navigation
Espanol Francais
Employer Login
Browse Jobs
Post a Job
Log In or Join
Search 8,265 current hospitality jobs
what
where
Reservation Agent
Margaritaville Lake Resort Osage Beach MO
494 Tan Tar A Drive
Osage Beach, MO 65065
Resort with 494 Rooms
Managed By Driftwood Hospitality Management
Full-Time
Join the team and love your job!
The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and that begins with their very first contact with us. With good pay, extensive benefits and a family atmosphere, we are seeking a great communicator with excellent listening skills who can confidently explain and sell the resort experience.
Job Type: Full Time
Pay $ 15.00 per hour
Age Requirement: Must be at least 18 years of ageReports to: Reservations Manager and Revenue Manager
As a Reservations Agent, you will be able to learn about all the resort has to offer, be calm and confident on the phone, and proficiently upsell our product.
Responsibilities include:
Handle incoming calls using good listening and communication skills to secure information necessary to complete a reservation.
Use good selling techniques to up-sell when appropriate.
Process daily reports, confirmations, advance deposits and purchase orders for future reservations.
Update GDS reservations (online reservation sites) in reservations system (RDP) and on-line extranets.
Must be able to type 30 words per minute with 80% accuracy
Additional responsibilities and duties may be added as needed
Assist the Reservation Supervisor and Revenue Manager with Reservation Department operations.
Personal Skills
Must be able to work weekends.
Scrupulously follow all Driftwood and hotel policies and procedures.
Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates.
Effectively communicate and coordinate with all departments during functions.
Projects and assignments are completed thoroughly, professionally, and with care.
Adjusts to high-pressure conditions and is open to change.
Assumes responsibility for personal growth and development.
Conducts him\herself, acts and dresses professionally at all times; sets standards for all associates.
Understands and communicates the DHM/Margaritaville Lake Resort Mission.
Expresses ideas and conveys information clearly, effectively, and professionally.
Actively listens to others.
Conveys company information, decision, or problems to appropriate parties on a timely basis.
Must have or be able to acquire knowledge of all hotel departments and functions.
Must have exceptional computer skills.
High school education and relevant training and experience required. Additional education preferred.
Physical Requirements
Lifting and pulling of up to 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Benefits
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Posted June 24, 2025
10
Margaritaville Lake Resort Osage Beach MO
Don your shades, kick up your feet, and grab your favorite drink. Tucked away on the banks of the Lake of the Ozarks in Osage Beach, Margaritaville Lake Resort Lake of the Ozarks is a refuge for endlessly fun living. Inspired by the lyrics and lifestyle of singer, songwriter and author Jimmy Buffett, our resort invites you to live it up on the lake. Tee off on our championship golf course, or set out on a lake cruise with a pontoon boat rental at the resort's full-service marina. Flavors and cocktails play together to form a meal you won't soon forget at one of our 7 restaurants and bars. Find your moment of zen at Driftwood Spa and Salon. Spend the day cooling off at Jolly Mon Indoor Water Park, or explore local trails on horseback. Waterfront surroundings, lakeside adventures, and relaxing vibes set on 420 scenic acres. There's no better paradise than right here.
Job ID: 482551117
Originally Posted on: 6/24/2025
Want to find more Hospitality Service opportunities?
Check out the 246,407 verified Hospitality Service jobs on iHireHospitalityServices
Similar Jobs
Sign Up for Job Alerts
