Waiter/Waitress

Primary duty is to provide excellent customer service by greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. They are also responsible for handling payments, resolving complaints, and maintaining a clean and organized dining area.

Key Responsibilities:

Greeting and Seating Guests: Welcoming customers and directing them to available tables.

Taking Orders: Accurately recording food and beverage orders from customers, relaying them to the kitchen, and answering questions about the menu.

Serving Food and Drinks: Delivering orders promptly and accurately, ensuring guests are satisfied with their meals and beverages.

Handling Payments: Processing payments (cash, credit cards, etc.) and delivering checks.

Ensuring Customer Satisfaction: Monitoring guests' needs, addressing complaints or concerns, and ensuring a positive dining experience.

Maintaining a Clean Dining Area: Setting and clearing tables, assisting with cleaning duties, and maintaining a tidy environment.

Collaborating with Staff: Working effectively with other waitstaff, kitchen staff, and management.

Answering Customer Questions: Providing information about the menu, special offers, and ingredients.

Upselling Menu Items: Making recommendations and suggesting appetizers, desserts, or drinks to enhance the dining experience.

Attending Training: Participating in food safety training and other relevant training programs.

Assisting with Table Setup: Setting tables, ensuring cleanliness, and preparing for guests.

Handling Inventory: Keeping track of stock levels and notifying management when supplies need to be ordered

RHID: AR0011959