Front Desk Agent - Prince Resort
- Myrtle Beach Seaside Resorts
- North Myrtle Beach, South Carolina
- Full Time
Guest Services/FrontDesk Agent
Full Time 7:00am-3:00pm& 3:00pm-11:00 pm
$14.00/hr.
MyrtleBeach Seaside Resorts believes that our employees are the strength, vendors arethe standard, homeowners are the prospect, and customers are the focus. We arecommitted to maintaining a safe and secure, working environment, which promotescommunication, participation, and involvement. Empowered and proactive staffcreate memorable experiences for our guest that exceed expectations.
Job Description: Frontdesk agents welcome all guests upon their arrival with a smiling face andfriendly attitude. The front desk is often the first point of contact forguests; giving the agent responsibility of a first impression. Some of thedaily duties include, but not limited to; checking in and out, issuing roomkeys/cards, keeping records of guest accounts, processing payments, and makingedits to guests reservations.
Job responsibilities:
Check guests in and out of resort
Issue guest keys appropriately
Communicate with other departments to meet guest requests
Accommodate guests scheduled stay as needed
Follow all company safety and security policies and procedures;report any maintenance problems/safety hazards
Welcome and acknowledge all guests according to companystandards; anticipate and address guests' service needs
Resolve quest concern;assist in all inquiries relating to hotel amenities and services
Requirements -
Available to work a flexible schedule including weekends andholidays
Previous experience is preferred but not required
Strong verbal and written communication skills as well aspositive body language
Qualifying team members may enjoythe following benefits -
Medical insurance
Vision, Dental, Disability, Life, and Accident insurance
Paid Vacation
Bereavement leaves