Receptionist

JSSA is one of Washington metropolitan area's most established and fastest-growing health and social service agencies, with offices in Maryland and Northern Virginia. Our mission is to empower individuals and families to achieve well-being across their lifespan. JSSA has an immediate opening for a full-time Front Desk Associate to join our team. Work hours include 8:30am - 5:00pm, Monday-Friday.

Responsibilities:

Greet visitors and clients in a warm, friendly, and courteous manner as soon as they enter the buildingParticipates in call center operation and includes screening and forwarding calls, responding to general inquiries via website chatMonitor access to the building and ensure Agency safety and securityOversee Visitor Management System to include attestation process and thermometryReview internal public calendars for conference room and workstation availability for employeesProvide up to date information on Agency's services, programs, and staffCollects insurance co-pays from clients as neededReceive and complete a basic sort and log of daily mail and sign for deliveries when necessary, notifying recipients immediatelyEnsure that lobby/reception area is clean, organized, and presentable at all timesArrange for reception station to be staffed 100% of the timeGeneral administrative tasks to support our programs and events. Duties include data entry, minor troubleshooting of office equipment and other assigned tasks

Position Qualifications:

High School diploma or equivalent requiredMinimum of 3 years of administrative and/or similar office experience requiredProficient with MS Office programs (Outlook, Word, Excel) and ability to learn new technology with easeAbility to meet time-sensitive deadlines, multi-task, demonstrate initiative and attention to detailAbility to handle sensitive and confidential information with sound judgmentStrong verbal and written communication skillsSolution-oriented with a collaborative approach to customer serviceWillingness to provide coverage for occasional evenings (through 9:00pm) and floater coverage preferred

We offer:

Hourly rate starts at $20.00Medical/dental/vision insurance and more403(b) retirement savings plan with agency matchGenerous holiday scheduleWork-life balance and collaborative team environmentAnnual professional development stipendMany opportunities for personal growth and professional development