Crew Member

Culver's of Tallahassee is looking for new True-Blue Crew Members!

Do you:

• Have a great smile? Enjoy serving and making other people smile?
• Want to earn a little money while spending time in a fast-paced, positive environment?
• Enjoy learning something new every day?

If so, then a part time job at Culver's of Tallahassee is the thing for you!

We offer:

• Competitive wages (up to $12 starting wage)
• On the job training
• Free Uniforms - including shoes
• Meal discounts
• Flexible work schedules
• College Scholarship opportunities
• Career advancement opportunities
• And much, much more!

What you'll do:

• Provide excellent guest service and hospitality with a smile
• Help prepare and/or serve delicious ButterBurgers & Frozen Custard!
• Support great dining and meal experiences for guests

What we require:

• A positive attitude towards learning new skills
• Good verbal communication skills
• Dependable, reliable transportation to and from work
• If you are in high school applying for an after-school job you MUST be willing and able to work until 11pm 1 - 3 nights per week

Crew Member:

JOB SUMMARY

Provides personalized, exceptional guest service ensuring that every guest who chooses Culver's leaves happy.

ESSENTIAL FUNCTIONS

• Consistently provides excellent guest service and hospitality.
• Demonstrates proper personal hygiene and food safety practices consistently.
• Maintains a neat, well-groomed uniformed appearance.
• Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
• Assists guests with product knowledge and promotional information upon request accurately.
• Follows company safety standards at all times and looks out for the safety of other team members and guests.
• Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
• Handles guest comments promptly and courteously.
• Performs primary position responsibilities timely and accurately.
• Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
• Performs back-up support accurately and timely after secondary responsibilities are accomplished.
• Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
• Answers the telephone courteously and professionally, within three rings.
• Prepares quality products while maintaining: portion control and presentation within service goal times.
• Attends all team member meetings.

QUALIFICATIONS

• Flexible schedule
• Reading and writing skills required
• Communicates with guests, team and management
• Maintains a sense of urgency
• Demonstrates trained food safety knowledge

PHYSICAL ABILITIES

• Stand Constantly
• Walk Constantly
• Sit Occasionally
• Handling Constantly
• Lift / carry 10 lbs or less Constantly
• Lift / carry 11-20 lbs Constantly
• Lift / carry 21-50 lbs Frequently
• Lift / carry 51-100 lbs Occasionally

TEAM MEMBER PERFORMANCE SUCCESS FACTORS

• COMMUNICATION: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
• CHANGE MANAGEMENT: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
• DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.
• INNOVATION &CREATIVITY: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
• PLANNING: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
• COOPERATION: Supports fellow team members and is cooperative in providing excellent guest service.
• QUALITY OF WORK: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
• ACCOUNTABILITY: Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated.