Front Desk Agent State College Springhill Suites
- Shaner
- State College, Pennsylvania
- Full Time
ABOUT THE TEAM**
Shaner Hotels has an amazing opportunity at our 72-room State College Springhill Suites, located in the beautiful Williamsburg Square just minutes from Penn State University. We combine a colonial style hotel with the old-world feel mixed with modern amenities. This location will be a great backdrop to your hospitality career.
**ABOUT US**
**Shaner Hotel Group**
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
**JOB DESCRIPTION**
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
**Responsibilities**
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
**Qualifications**
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
To view the full job description, [click here](
Shaner Hotels has an amazing opportunity at our 72-room State College Springhill Suites, located in the beautiful Williamsburg Square just minutes from Penn State University. We combine a colonial style hotel with the old-world feel mixed with modern amenities. This location will be a great backdrop to your hospitality career.
**ABOUT US**
**Shaner Hotel Group**
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
**JOB DESCRIPTION**
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- Handle guest complaints ensuring guest satisfaction.
- Process all check-ins and check-outs according to established hotel requirements.
- Adhere to payment, cash handling and credit policies/procedures.
- Generate, print, and distribute daily reports to designated departments/personnel.
- Resolve discrepancies on the room status report with Housekeeping.
- Other duties as assigned.
**Responsibilities**
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
**Qualifications**
- High school graduate or equivalent.
- Minimum one year customer service experience; previous hotel experience preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- Computer experience preferred.
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
To view the full job description, [click here](
Job ID: 482661437
Originally Posted on: 6/25/2025
Want to find more Hospitality Service opportunities?
Check out the 250,669 verified Hospitality Service jobs on iHireHospitalityServices
Similar Jobs
Sign Up for Job Alerts
