Customer Service Specialist

Customer Service Specialist Hustle Notice Biz Chicago, IL, US 4 days ago Quick Job type Full-time Quick Job description Description Location : Birmingham, AL Job Type : Full-time We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. This role is integral to our company's mission of providing exceptional service to our customers. The ideal candidate will possess excellent communication skills and a customer-centric attitude, committed to resolving issues and ensuring a positive experience for all clients. Key Responsibilities Provide exceptional customer service via phone, email, and chat to ensure customer satisfaction. Address customer inquiries and concerns promptly and professionally. Maintain detailed and accurate records of customer interactions and transactions. Work collaboratively with other departments to resolve customer issues and improve service processes. Stay up-to-date on product knowledge and company policies to provide accurate information to customers. Assist in developing customer service protocols and trainings for new staff members. Skills, Knowledge and Expertise High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience in customer service or a related field. Exceptional verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to work effectively in a team environment as well as independently. Proficiency in customer service software and Microsoft Office Suite. Benefits Competitive salary Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and advancement We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake. Customer Service Specialist Chicago, IL, US