Responsibilities and requirements:
- Take reservations and assist guests with any questions regarding room features, property amenities, services, hours of operation, and local areas of interest.
- Ensure all guests are checked in/out in a courteous and timely manner.
- Review Front Office Log daily and monitor all VIP/Special Guests request.
- Must always be aware of current rates, packages, and promotions.
- Log and deliver all messages, packages, and mail in a timely professional manner.
- Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner.
- Run room status reports and relay necessary information to affected departments.
- Comply with standards/regulations to encourage a safe and efficient hotel operation.
- Assist with training/cross training for new hires and current employees.
- Maintain a high standard of professional appearance/grooming to include wearing the proper uniform and name tag.
- Participate in day-to-day operations and establish a pleasant relationship with staff.
- Attend/Participate in all meetings and training required by management.
- Perform other duties as assigned by management.
Qualifications and Education Requirements
- High school diploma or GED required.
- Must be 18+ years old.
- Microsoft Office Suite (Outlook, Excel, Word) preferred.
- Detail oriented with strong verbal/written communication skills required.
- Able to work well in stressful situations and maintain composure under pressure.
- Strong mathematical skills required to complete payment processing.
- Must pass a background check and drug screen.
Physical requirements
- Must be able to stand/walk for extended periods of time.
- Able to lift, carry, push, and pull up to 10-25 lbs.
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- Take reservations and assist guests with any questions regarding room features, property amenities, services, hours of operation, and local areas of interest.
- Ensure all guests are checked in/out in a courteous and timely manner.
- Review Front Office Log daily and monitor all VIP/Special Guests request.
- Must always be aware of current rates, packages, and promotions.
- Log and deliver all messages, packages, and mail in a timely professional manner.
- Perform, compute, and ensure all tasks/duties on checklist are completed in a timely manner.
- Run room status reports and relay necessary information to affected departments.
- Comply with standards/regulations to encourage a safe and efficient hotel operation.
- Assist with training/cross training for new hires and current employees.
- Maintain a high standard of professional appearance/grooming to include wearing the proper uniform and name tag.
- Participate in day-to-day operations and establish a pleasant relationship with staff.
- Attend/Participate in all meetings and training required by management.
- Perform other duties as assigned by management.
Qualifications and Education Requirements
- High school diploma or GED required.
- Must be 18+ years old.
- Microsoft Office Suite (Outlook, Excel, Word) preferred.
- Detail oriented with strong verbal/written communication skills required.
- Able to work well in stressful situations and maintain composure under pressure.
- Strong mathematical skills required to complete payment processing.
- Must pass a background check and drug screen.
Physical requirements
- Must be able to stand/walk for extended periods of time.
- Able to lift, carry, push, and pull up to 10-25 lbs.
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Job ID: 482716003
Originally Posted on: 6/25/2025
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