Catering Prep Cook

Prep Cook | SSA Group at Utah’s Hogle Zoo

Join our wild and wonderful team! Are you a culinary creative ready to cook up something extraordinary? SSA Group at Utah’s Hogle Zoo is looking for a reliable and innovative Catering Prep Cook to support our exciting catering and food service operation. You’ll play a key role in preparing ingredients, maintaining safety and quality standards, while delivering the SSA EXTRA guest experience.

Who are we :

SSA Group partners with zoos, aquariums, museums, and cultural attractions across the U.S., integrating dining, retail, admissions, and more. With 50 years of experience, we combine proven standards with new ideas—guided by sustainability, inclusivity, and innovation. Built by families, for families, we bring dedication and heart to every experience.

Position Title: Catering Prep Cook

Reports to: Food and Catering Operations Manager(s), Sous Chef(s), and Executive Chef

Responsibilities:

• Supports catering prep (BOH and line) for daily operation.
• Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
• Ensure proper food quantities are set for daily and ongoing service.
• Participates in safety logs including food temperatures, rotation and waste as necessary.
• Ensures safe food handling is maintained.
• Ensures proper uniform, hygiene, handwashing and glove use with self.
• Maintains a SSAfe work environment by abiding to all SSAFETY rules.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, report to the supervisor to ensure that any potential complaints are mitigated against further occurrence.
• Communicates to the Restaurant Supervisor and/or Food Operations Manager regarding any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices and specials for sharing with guests.
• Assists with dishwashing as necessary.
• Perform other tasks as deemed necessary.
• Maintains a clean, safe and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.

Job Requirements:

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• An ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary for operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

IDEA + Belonging

• Promote an inclusive and supportive approach within the team, with networking opportunities across all units.
• Focus on removing barriers and empowering growth and opportunity for team members at all levels.
• Lead by example through sustainability and conservation efforts, applying business practices and providing staff with opportunities to learn.
• Engage with SSA/Unit in community-driven initiatives and giving-back opportunities.

Previous Experience:

• Food handling license preferred
• 1-2 years food preparation

Compensation and Benefits

• Hourly, Non-Exempt. Pay based on experience and certifications
• Employee Assistance Program
• Get Paid Early
• Tuition Discount through Partnership College
• Parental Leave
• Meal Plan & Employee Discounts.
• Zoo Membership after 30 days.

This is a part-time, seasonal position. Full-time hours are available during peak season; off-season hours will be limited and assigned based on availability and performance.

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that an inclusive environment makes our work better and stronger.

California Residents: By submitting your job application, you confirm that you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice.

San Francisco Residents: In compliance with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. By submitting your job application, you confirm that you have reviewed the “Fair Chance Ordinance - Know Your Rights” document.

SSA Group partners with zoos, aquariums, museums, and other cultural attractions to enhance dining, retail, admissions, and more. With 50 years in the business, we’ve refined the basics while pioneering new ways forward. Focused on sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry.

SSA was built by families, for families, and we’re dedicated to providing the best possible experiences for our partners and their guests. We aim to raise the bar in everything we do.