Front Desk Concierge/Receptionist

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. DiversityYOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

Are you Richmond R.E.A.D.Y?

Respect. Equity. Accountability. Diversityyou!!!

This position serves as the first point of contact for visitors. This position ensures a professional, seamless, and welcoming experience. The position requires customer service expertise, strong communication skills, and organizational abilities. This requires handling routine interactions in accordance with rules, policies, and procedures. The incumbent will perform standard receptionist and concierge duties such as greeting individuals, answering phones, directing calls, directing customers to the appropriate resource, ensuring intake procedures are followed, reporting issues, etc.

• This recruitment is open to City of Richmond employees or contractors only*